Aduragbemi Sokoya

Aduragbemi Sokoya

$10/hr
Customer service, Administrative Assistant
Reply rate:
85.71%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Ikeja, Nigeria
Experience:
6 years
About

✅ 3+ years of experience

✅ Expert in the field

✅ Consistently Top rated

✅Quality Work

✅ Proven Track Record

✅ Timely and Efficient

✅ Detail-oriented

You need more than just a CSR

You need to convert those calls to booked job, and you've found your dispatch ally.

My Name is Aduragbemi, I help businesses optimize their operations, increase efficiency, and convert missed opportunities into booked job. Because I understand every missed call is a competitor's win.

I specialize in dispatching, scheduling, CRM management, customer support. I’m committed to streamlining your service processes, improving productivity, and driving consistent growth for your business.

Here is how I can help your business:

✅HVAC Dispatching & Scheduling

I manage daily service calls, optimize technician routes, and ensure workloads are efficiently assigned, reducing downtime and improving field team productivity. I am proficient with tools like ServiceTitan, HouseCall Pro, Go High Level, Simpro, Jobber, and more.

✅Technician Coordination

Ensuring that technicians deliver on-time services with real-time updates, I focus on streamlining HVAC operations for service businesses, improving service quality, and reducing delays.

✅CRM & Dispatch Tools

Skilled in using CRM and dispatching tools, I help businesses optimize their workflows, manage customer inquiries, and book service appointments seamlessly. Tools include ServiceTitan, FieldEdge, Service Fusion, and Go High Level

Why Choose Me?

I bring industry knowledge in HVAC operations and passion for blue-collar service industries, and I am experienced and passionate dispatcher. My deep understanding of CRM management ensures efficient workflows for your business.

Here’s why clients trust me:

✅ Stop Struggling: I can coordinate 20+ HVAC, Plumbing and Electrical appointments daily

✅ Data-Driven Approach: I refine scripts, workflows, and dispatch strategies using real-time insights.

✅ Excellent Communication: 5⭐ rated for professionalism and quality delivery.

Client Testimonials:

“Adura has been an invaluable asset to our HVAC team. His attention to detail and communication skills streamlined our operations and improved customer experience.” – Dave N., CEO

Let’s Talk!

I’m ready to discuss how I can help optimize your scheduling, book more appointments, and generate qualified leads to help your business thrive.

Send me a direct message or click “Invite to Job” to connect with me. I’ll respond ASAP!

HVAC Dispatching | HVAC Scheduling | Technician Coordination | Home Service | Blue Colar | Service Call Management | Route Optimization | HVAC System Design | Dispatch Technologies | Grand Central Dispatch | Nero Global Tracking | GPS Tracking | Fleet Management Software | Dispatch & Tracking Solutions (LETS) | Customer Service | Customer Support | Customer Care | Customer Satisfaction | Phone Communication | Email Communication | Online Chat Support | Ticketing System | Technical Support | Error Detection | Product Knowledge | Following Procedures | Cold Calling | Appointment Setting | Sales Development | B2B Appointment Setting | B2C Appointment Setting | Lead Generation | Follow-up & Lead Nurturing | CRM & Pipeline Management | Objection Handling | List Building | Administrative Support | Virtual Assistance | Executive Support | Task Coordination | File Management | File Maintenance | Inventory Management | Data Entry | Light Bookkeeping | Workflow Optimization | ServiceTitan | HouseCall Pro | Jobber | FieldEdge | Service Fusion | Simpro | Go High Level | Tradify | HubSpot | Salesforce | Zoho CRM | GoHighLevel | Microsoft Office Suite | Google Docs | Google Workspace | Slack | Zoom

Skills
Languages
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