Adrika Virwani

Adrika Virwani 42 Eastern Avenue, Brampton, ON Cell:- Email:-Professional Summary: Hardworking and reliable associate with strong ability in customer service and public relations. Offering Communication, Creativity and Leadership. Highly organized, proactive and punctual with team-oriented mentality. Skills: Friendly, Positive Attitude Organizational Skills People Skills Active Listening Problem Resolution Working Collaboratively MS Office Team Management Customer Service Reliable and Trustworthy Experience: Office Administrator | Feb 2022 - Present Mindkraft Education- Oakville, ON • Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries. • Processed financial documents, contracts, expense reports and invoices. • Tracked project performance data to generate reports and keep management informed of important trends. • Directed clients and guests to correct departments, rooms and staff members. • Handled requests-for-information and delegated customer service tasks to appropriate employees. • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements. • Automated office operations by managing client correspondence, records, contracts and data communications. • Coordinated staff scheduling to promote smooth office operations. Project Manager Cum Virtual Support Manager | September 2019 – Oct 2020 Immersive Infotech Pvt. Ltd- IT Park, Indore Project Manager & Business Development expert with impeccable communication skills. Handle web development & digital marketing projects with the team to ensure timely delivery to clients across the globe. Team Manager with extraordinary capability to coordinate with the clients and make sure the clients never have to wait for an update. • Sending proposals using various freelancing platforms like Upwork, people perhour, freelancer.com, Hubstaff Talent & Indeed. • Weekly virtual meetings with clients to gather the requirements & help the team initiate the projects • Managing SEO, Social Media Marketing, WordPress & Shopify Development, Internet Research & Virtual assistant projects • Using Trello, Slack, Asana, Teamwork & Bitrix for project management • Raising PayPal invoices and track the payments HR Support Manager: • End to end recruitment for fullfilling the internal positions. • Conducting Initial Rounds of Interviews to process the candidature ahead. • Handle the linkedin applications on a regular basis • Discuss the candidates application with the Business Head in order to process it further. • Conduct a smooth recruitment process Freelancing Experience: Strong experience in providing Virtual Support to clients in various industries, handling various projects in Digital Marketing including Facebook Advertisements, Google Advertisements, Email Marketing, SEO, SMO alongside Web Development-related tasks in WordPress & Shopify. Educational Qualification: Canadore College of Applied Arts & Technology- North Bay, ON Human Resource Management, Business, 04/2022 Post-Graduate Diploma DAVV University, Indore, India (2009 to 2012) Bachelor Of Law Languages: English, Punjabi & Hindi. Accomplishments: • Consistently maintained high customer satisfaction ratings. Adrika Virwani