Adrienne Dickison

ADRIENNE DICKISON CONTACT EMA L:-m PHONE: - ADDRESS: 2577 route 3 Harvey, NB, E6K1R5 EDUCATION NBCC WOODSTOCK Woodstock, NB Human Services Social science (Jun 2016) NBCC WOODSTOCK Woodstock , NB Office Administration Business Administration (Jun 2012) ADDITIONAL SKILLS Experience in all Microsoft suite programs Excellent communication skills Organization skills CERTIFICATIONS Certificate of completion for office administration Certificate of completion for human services CPR EXPERIENCE Office manager JD Trucking, Harvey, NB / Sep 2016 - Jul 2020 • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. • Answer phone calls and direct calls to appropriate parties or take messages. • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. • Greet visitors and determine whether they should be given access to specific individuals. • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution. • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. • File and retrieve corporate documents, records, and reports. • Open, sort, and distribute incoming correspondence, including faxes and email. • Make travel arrangements for executives. • Provide clerical support to other departments. • Process payroll information. Home care Bayshore home health, Fredericton, NB / Aug 2016 - Sep 2017 • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager. • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. • Check patients' pulse, temperature, and respiration. • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert. • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine. • • • • • • • • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets. Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship. Direct patients in simple prescribed exercises or in the use of braces or artificial limbs. Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness. Perform a variety of duties as requested by client, such as obtaining household supplies or running errands. Care for children who are disabled or who have sick or disabled parents. Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation. Change dressings. Home care worker Dow's Special Cafe Home , Scott Siding, NB / Sep 2015 - Jun 2016 • • • • • • • • • • • • • • • • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs. Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician. Change bed linens or make beds. Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas. Collect specimens, such as urine, feces, or sputum. Communicate with patients to ascertain feelings or need for assistance or social and emotional support. Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses. Feed patients or assist patients to eat or drink. Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff. Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine. Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising. Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff. Turn or reposition bedridden patients. Undress, wash, and dress patients who are unable to do so for themselves. Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination. Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers. Administration assistant/payroll clerk Surway Construction , Fort McMurray, AB / Jan 2013 - Sep 2015 • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies. • Process paperwork for new employees and enter employee information into the payroll system. • Verify attendance, hours worked, and pay adjustments, and post information onto designated records. • Compute wages and deductions, and enter data into computers. • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records. • Process and issue employee paychecks and statements of earnings and deductions. • Keep track of leave time, such as vacation, personal, and sick leave, for employees. • Compile employee time, production, and payroll data from time sheets and other records. • Distribute and collect timecards each pay period. • ssue and record adjustments to pay related to previous errors or retroactive increases. • Conduct verifications of employment. • Complete time sheets showing employees' arrival and departure times. • Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance. • Post relevant work hours to client files to bill clients properly. • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. • Transmit information or documents to customers, using computer, mail, or facsimile machine. • Hear and resolve complaints from customers or the public. • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. • File and maintain records. • Collect, sort, distribute, or prepare mail, messages, or courier deliveries. • Process and prepare memos, correspondence, travel vouchers, or other documents. • • • Schedule appointments and maintain and update appointment calendars. Take orders for merchandise or materials and send them to the proper departments to be filled. Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.