Adrian Serradilla

Adrian SERRADILLA Virtual Assistant Contact -- Saint Peter Street, Bay Garden Homes, Bay, Laguna Philippines Work Experience June 2022 - December 2023 Sales Assistant Manager All Residential Real Estate Support the CEO by overseeing sales appointments, coordinating open houses, generating leads, guiding buyers through the sales process, managing document processes, and creating documents for new sales and property management. Additionally, I contribute to telemarketing, SMS, and email marketing efforts while ensuring effective lead maintenance through the CRM. March 2021- February 2022 Sales Development Representative Education Computer Engineering Innovative Product Group Aid the CEO in handling orders received through the website for acrylic products such as pools, windows, and canopies. I guide buyers through the sales process, including payment procedures, and manage the CRM to track potential buyers and leads. International Electronics and Technical Institute Buyers Representative 1989 - 1996 Home Buyers Cash Group Skills Customer Service Lead generation Marketing Sales Automation Office management Webinar Hosting Training Presentation July 2021 - August 2022 I engage in telemarketing, SMS, and cold calling to connect with homeowners potentially interested in selling their properties. Additionally, I provide support in documentation for sellers and initiate initial negotiations for property sales. I also maintain the CRM for property owners who would potentially sell their property. January 2020 - December 2021 Buyers Representative Equity Track I actively search for properties with potential for improvement and resale at a higher value. I oversee the database for fixer-upper properties that hold potential for profitable resale. Upon identifying such properties, I refer them to potential builders for renovation. Additionally, I organize the procurement of necessary renovation materials from local hardware stores in the area. January 2019 - December 2020 Customer Service Agent Essilor Shared Services Philippines June 2010 - December 2018 Customer Service Agent Convergys Philippines March 2009 - April 2010 Customer Service Agent Teletech Philippines REFERENCES Video editing Content Writing CRM Management Photo editing Perry Beebe All Residential Real Estate/CEO Shierly Luz Cash Buyers Group / CEO Phone: - Phone: - Email : - Email : -