Adrian Paul Y. Rago

I am a seasoned professional with over five years of experience in customer service, sales, and real estate support. 🎯 Throughout my career, I’ve had the privilege of working with major clients and brands, including AT&T Mobility and Zamplebox.

My journey began in the BPO industry, where I quickly excelled, consistently achieving top performance. 🏆 For five consecutive months, I was the top agent, maintaining the highest sales record by ensuring every interaction counted. These experiences gave me:

• 💪 Resilience to handle high-pressure environments.
• 🗣️ Exceptional communication skills to build rapport with clients.
• 🚀 A knack for thriving in competitive and fast-paced settings.

In addition to customer service, I have worked extensively in the real estate sector, holding roles such as:

• 📱 Social Media Manager for California Home Plugs.
• ☎️ Cold Caller/Appointment Setter for Brothers Buy Houses and Ttauri Investments LLC.

Through these roles, I developed expertise in:

• 🌐 Managing online presence and generating leads.
• 📆 Scheduling appointments and setting up client meetings.
• 🛠️ Using CRMs to streamline workflows and build strong client relationships.

I am proficient in several CRM platforms, including:

• 💼 Salesforce, HubSpot, Zoho CRM, and Microsoft Dynamics 365.
• 📋 Project management tools like Trello, Asana, ClickUp, and Monday.com.
• 📊 Data mining tools such as Google Analytics, Tableau, and Microsoft Power BI for market research.

Beyond administrative tasks, I’ve cultivated skills in video editing and content creation. 🎥 I use tools like:

• ✂️ Adobe Premiere Pro, Canva, and CapCut to create engaging marketing materials.
• 🎨 Photoshop to enhance brand visuals and support digital strategies.

Working remotely has been an exciting part of my journey. 🏡 Having transitioned from office-based roles to remote work, I’ve embraced the flexibility and focus it offers. I’m passionate about:

• 🤝 Contributing to businesses that align with my skills and values.
• 🏅 Delivering exceptional service by listening carefully to clients and staying adaptable.
• 📚 Continuously learning and evolving to meet new challenges head-on.

Whether it’s customer support, real estate operations, or creative content production, I approach every task with:

• 🔥 Dedication and professionalism.
• 🌟 A positive mindset to overcome challenges.

I look forward to collaborating with companies that share the same values of growth and excellence. Together, we can achieve remarkable outcomes. 🚀