Adrian Agdan

Adrian Agdan Amazon Account Manager CONTACT --Blk 2 Lot 10, Pila, Laguna RELEVANT EXPERIENCE Amazon Admin Associate -) Kitchen Appliance Store (Los Angeles, US) Processed and monitored daily orders through Amazon Seller Central, ensuring all shipments were created on time using FBA and FBM EDUCATION workflows to avoid late shipment rates or performance issues. Bachelor of Business -) Administration (Entrepreneurship) handling inquiries, refunds, and complaints professionally to maintain University of Caloocan City APPLICATIONS Amazon Responded to customer messages via Buyer-Seller Messaging Service, strong seller ratings and customer trust. Created and managed product listings from scratch, including writing optimized titles, bullet points, descriptions, and backend keywords using keyword research tools like Helium10 or Amazon Search Term Report. Uploaded product images and A+Content via Amazon's Manage Inventory and Brand Registry tools to enhance listings and boost conversion rates. Regularly audited listings to fix suppressed or inactive ASINs, improve search visibility, and update outdated or underperforming content. Helium10 Handled dispute and chargeback cases on PayPal and Shopify Admin. JungleScout Managed inventory records and assigned inventory to orders. Google Suite Shopify Kustomer Used Google Sheets with advanced formulas (e.g., VLOOKUP, IF, etc.) to organize product data, track KPIs, and monitor listing health. Maintained organized records for inventory, performance, and listing changes across the store. Gorgias Researched and applied Amazon policy updates and best practices to Zendesk maintain listing compliance and avoid account risks. Third party logistics platforms (FabFitFun, E-Commerce Logistics Associate -) Car Manufacturing (Los Angeles, US) Redstag, 24/7 Canada etc.) UPS FedEx Serving as the liaison between wholesale suppliers and the warehouse team. Processing bulk purchase orders using a comprehensive internal tool. Fulfil.io Generated shipping documents (labels, customs invoices, compliance ParceLabs docs). OrderProtection AfterShip Slack Verified order accuracy and released orders to purchase orders. Managing supplier and distributor accounts across the US and Europe. Resolving daily complex issues related to purchase orders and shipping. Ad-hoc tasks.