Adonis Vasquez

ADONIS VASQUEZ-- www.linkedin.com/in/Adonis-Vasquez Present Address: 530 East 234 Street Bronx, NY, 10470 EDUCATION UNIVERSITY AT BUFFALO, THE STATE UNIVERSITY OF NEW YORK Bachelor of Science in Business Administration, 05/2019 Concentrations: Finance EXPERIENCE Empire BlueCross BlueShield Health plus, New York, NY Customer Care Representative, 02/2020 – Current  Assist in processing member’s premium payments while breaking down their monthly coverage quotes.  Resolve member’s issues by reviewing their case and working with management to reach a solution.  Perform outreach to members who are delinquent to collect payments as well as educating the members on our automated payment services. Maximus, New York, NY Enrollment Counselor, 08/2019 – 02/2020  Assist consumers in enrolling into a managed long term care plan by searching providers and referring to the health plans.  Assist consumers in transferring into other managed long term care plans while ensuring they meet the eligibility requirements.  Resolve consumer’s issues by reviewing their case and working with the managed long term care plans to reach a solution. ACTIVITIES SUNY CORTLAND EMS 08/2014  Responded to emergency calls in a timely manner.  Assisted the crew chief in diagnosing & treating the patient.  Worked with Cortland EMS & campus police in transporting the patient in a safe and secure manner.  Won the Top Responder award in recognition for my service. TECHNICAL SKILLS      Proficient in Microsoft Word, PowerPoint and Excel. Proficient in Project Management. Proficient in editing videos using Light Works. Proficient in multi-tasking. Familiar with Python.