Muhammad Adnan Irshad--
An experienced Quality Assurance Engineer with a background in testing different domains using Agile
methodology. Ability to perform well and collaborate among multi-cultural teams, seamlessly handle the
Dev-Bug Cycle, refine the User Experience, and provide valuable input during every phase of the Software
Development Lifecycle.
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8+ years in black box and grey box testing various web and desktop applications using Agile methodology,
sprint planning and being part of the Scrum process.
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Skilled in acting as a liaison between business stakeholders and development team.
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Applied various testing strategies to ensure robustness and functionality of products including regression
testing, load testing, Integration testing, and smoke testing.
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Seamlessly integrates into a company’s environment for cross team collaboration, understanding
company’s processes and wearing multiple hats to get tasks done.
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Ability to handle cross team collaboration, handle stakeholder requirements, provide training for products
in different settings (B2B) and find solutions for any roadblocks that occur.
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Proficient in using different workflow applications like Jira, TFS etc.
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Quick learner and adaptable in different work environments with experience in working in multi-cultural
teams and communicate effectively.
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Takes initiative to enhance growth, learn new technologies, and refine skills.
Professional Experience Summary
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Testing Expert (Telenor GSS) from October 2018 – Current
Sr. Quality engineer (Systems limited) from Jan 2017 – Oct 2018.
QA lead (Cube healthcare systems) from Jan 2016 – Dec 2016.
QA Lead and SQA Engineer (Tecnex systems ltd) from Jan 2014 – Dec 2015.
Client Support Executive (Tecnex systems ltd) from Jan 2012- Dec 2013
Skills
Domain
Telecom, Healthcare, B2B, BI, EDI
Methodology
Agile methodology, SDLC, STLC
Tools
Jira, Trac, Bug host, Office365, SQL, TFS, SnagIt, Jmeter, Postman
Operating System
Mac OS, Windows 7, 8, 8.1 and 10
Sensitivity: Internal
Project Experience Summary
Company /Client & Duration Role
Testing Expert
Telenor GSS
Projects
Stargate (Integration testing of Oracle ERP
with Workday, Coupa and Service Now
systems), Office 365 Pilot testing, Workday
(functional and Integration testing)
Microsoft Dynamics AX EDI Retail, TransRe
Reinsurance (Business Intelligence)
Oct 2018 – Current
Systems Limited
Jan 2017 – Oct 2018
Sr. Quality Enginee
r
Cube Healthcare systems
QA Lead
Cube EPM, Processes Improvement, Training
QA resources
QA lead and SQA Engineer
eteClinic (EMR), EDI (B2B)
Client support engineer
eteClinic (EMR) support.
Jan 2016 – Dec 2016
Tecnex systems
Jan 2014 – Dec 2015
Tecnex systems
Jan 2012 – Dec 2013
Roles & Responsibilities
Employer
Role
Responsibilities
Telenor GSS
Testing Expert
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Test management and delivery of project from SIT phase till production.
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Integration testing of Oracle ERP with different systems.
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Setting goals and targets for consultant QA resources.
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Run bug cycles for each version through validating, verifying, and testing reported
bugs.
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Performed regression testing, functional testing and user acceptance testing after the
release of each build version.
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Acted as a main point of contact for cross collaboration between vendors for
technical resolutions and upgrades.
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Test planning and estimation of a project.
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Conducting O365 Implementation and test sessions with business users.
Employer
Role
Responsibilities
Systems limited
Senior Quality engineer
• Integration testing of Microsoft Dynamics AX retail with EDI files
• Web based Functional and nonfunctional testing of TransRe (Reinsurance)
application.
• ETL and DB Testing
• Data Integrity testing on MicroStrategy application
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Worked closely with dev and Business analysts’ team to ensure the requirement
meets the user expectations.
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Working in SCRUM model on assigned projects
Employer
Role
Cube Healthcare
QA Lead
Sensitivity: Internal
Responsibilities
Employer
Role
Responsibilities
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Training Inhouse users on new features released.
Ensuring best QA processes and procedures
Coordinate Bug Fixes with Development Teams.
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Help management in achieving QA processes.
Introduction of new tools and techniques within QA team
Manage Testing Schedules
Engaged in other operational activities e.g., EDI credentialing, Business analysis
Tecnex systems
Quality Assurance Analyst
• Black box testing and Database testing of EMR (Healthcare desktop application).
• Critically analyzing every build for the smooth transitioning to UAT phase.
• Providing support to inhouse users.
• Performing functional and regression testing.
• Composing daily and weekly reports to the team manager and point of contact.
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Communicate quantitative and qualitative findings from test results to the
development team
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Ensure that the final product satisfies the product requirements and meet enduser expectations
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Employer
Role
Responsibilities
Spot areas for improvement to enhance the product's efficiency
Tecnex systems
Client Support Engineer
• Clients Ticket Handling
• Participate in training customers
• Handle customer complaints.
• Prepare reports on customer issues.
• Client communication
Education
Degree
BACHELOR’S IN COMPUTER SCIENCES
Year
College
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University of Peshawar
Sensitivity: Internal
