Adline
Anthony
Skills
Director
Business Development
Client Coordination
Live Talk Shows & Event Management
Account Management (Revenues & Costs)
Social Media Management (Instagram, Facebook, LinkedIn)
Logo Design & Creativity
Photo & Video Editing
Customer Support & Quality Assurance
Professional Experience
Director
Wurklife Mentors Pvt Ltd
Contact--Hyderabad, Telengana, India 500010
Managed live talk shows and day-to-day schedules.
Coordinated with clients on deliverables, ensuring timely completion.
Handled accounts, including managing revenues and costs.
Provided assistance and support as required across various projects.
Managed social media pages for clients by creating and posting content
on Instagram, Facebook, and LinkedIn.
Conducted live talks tailored for kids.
Currently working on social media creatives and logo designs for small
business owners.
Inbound Sales Executive
Education
Bachelor of Arts
2018 - 25th Feb 2025
Zen3i for Teletext Holidays
2014
Professional Summary
2016 – 2017
Assisted USA-based clients in booking flight tickets through
inbound sales channels.
Provided exceptional customer service, ensuring client
satisfaction.
Customer Support & Quality Assurance (QA) Specialist
Dynamic and results-driven professional with
over 14 years of experience in business
development,
customer
support,
quality
assurance, and social media management.
Proven track record in managing live talk shows,
coordinating PR activities, handling client
deliverables, and designing creative content for
social media. Adept at handling accounts,
organizing events, and providing exceptional
customer service. Skilled in logo design, photo
editing, and video editing, with a passion for
helping small business owners enhance their
brand presence.
IIC Services India Pvt Ltd
2006 – 2014
Managed outbound and inbound calls, providing top-tier customer
support.
Handled escalation calls, resolving issues efficiently and effectively.
Guided and mentored new joiners, ensuring their smooth integration
into the team.
Promoted to QA, where I worked closely with clients such as Dodo
(Australian ISP), Trendwest Resorts & Hilton (Holiday Packages), and
RosettaStone (Language Learning Software).
About Me
I am a creative and driven professional with a diverse skill set ranging from
Language
English
Hindi
Telugu
Tamil
business development and client management to social media and
customer support. My experience has taught me the importance of
effective communication, attention to detail, and the ability to juggle
multiple tasks seamlessly. Whether it's managing a live talk show,
designing a logo for a small business, or ensuring a client's deliverables are
met on time, I bring passion and dedication to everything I do. I thrive in
dynamic environments where I can leverage my creativity and problemsolving skills to drive success.