Adinlewa Eniola

Eniola Adinlewa - ·-https://www.linkedin.com/in/adinlewaeniola/ Ibadan, Oyo state, Nigeria VIRTUAL ADMINISTRATIVE ASSISTANT Highly organized and detail-focused Virtual Assistant with expertise in providing comprehensive administrative support, managing tasks, and coordinating with clients. Experienced in scheduling, conducting research, overseeing projects, and handling marketing initiatives. Proficient in graphic design, content development, and social media management. Skilled at multitasking and prioritizing to maintain productivity and meet deadlines. Experienced in working with remote teams and delivering high-quality results in a fastpaced environment. KEY COMPETENCIES Administrative Support Report writing and presenting Marketing and Social Media Management Research Project Coordination Excellent communication skills Remote Collaboration Proactive and self-motivated Exceptional organisational skills PROFESSIONAL EXPERIENCE GLT International March 2019 - April 2024 Virtual Administrative Assistant I supported the organization's daily operations by managing schedules, emails, and coordinating events. I helped organize community outreach programs, conducted research, and handled social media content creation. My contributions improved communication, streamlined project coordination, and boosted engagement for the NGO’s initiatives and fundraising efforts. AB Enterprise July 2021 - March 2023 Executive Virtual Assistant As an Executive Assistant, I managed calendars, coordinated meetings, arranged travel, prepared reports, handled confidential documents, and streamlined communication, improving executive productivity by 20% and organizing successful corporate events. EnnyOnline Store Customer Service Representative January 2017 - Jan 2024 In my role as a Customer Service Representative, I handled customer inquiries via phone, email, and live chat, resolving issues efficiently. I managed customer accounts, processed returns, and provided troubleshooting support. I collaborated with internal teams to address technical problems and contributed to service improvement through customer feedback. My efforts resulted in a 95% satisfaction rate, reduced response times, and a high first-contact resolution rate, significantly improving overall customer experience. EDUCATION & CERTIFICATIONS EXTRACURRICULAR ACTIVITIES Bachelor of Science Majors: Accounting Ekiti State University Volunteer and Participant Lagos Empowerment and Resource Network (L.E.A.R.N) Project Management Alison Virtual Assistant Certification ALX Africa Community Volunteer RISE Networks REFERENCES Available on demand