Adimachukwu Judith Chiamaka

Virtual Assistant: I am trained to provide remote administrative and organizational support, assisting individuals or businesses with tasks such as scheduling, communication, email management, and other administrative functions to ensure smooth day-to-day operations. Customer Service: I can effectively manage customer inquiries, resolve issues, and maintain positive customer relationships with the use of communication channels like email, phone, and live chat to support customers. Customer Relationship Management (CRM): I have a solid understanding of CRM systems, helping businesses manage and analyze customer interactions and data to improve customer retention and satisfaction. Travel Itinerary Planning: I can read and organize travel itineraries, ensuring that travel plans are well-structured, clear, and efficient. This may involve booking accommodations, flights, and transportation, as well as providing travelers with detailed schedules. Research: I have experience conducting research, gathering information from a variety of sources, and analyzing data to support decision-making or inform strategies in areas such as digital marketing, project management, and sales. Google Workspace: I am proficient in using Google Workspace, including tools like Google Docs, Sheets, Drive, Gmail, and Calendar, to collaborate and manage tasks, projects, and communications effectively. Graphics Design: Over the past 4 years, i've worked on a variety of design projects for businesses, including logos, social media graphics, print materials, and website designs. Project Management: In my 1 year of management experience, i have overseen team coordination, resource allocation, and the execution of projects. I ensure that deadlines are met, and communication flows smoothly within the team. Sales: With 5 years of experience in sales, i’ve honed my skills in prospecting, identifying customer needs, pitching products or services, and closing deals. My ability to communicate effectively and build long-term relationships has contributed to my success in driving sales. Digital Marketing: My two years of digital marketing experience encompass content creation, SEO optimization, and managing campaigns on platforms like Facebook, Instagram, and Google Ads. I helped clients improve their online visibility and engagement, leading to increased traffic and conversions. Personal Assistant (1 Year, 3 Months): As a personal assistant for over a year, i’ve managed schedules, handled communication, and provided logistical support to busy professionals. My ability to multitask and anticipate needs has helped clients stay organized and focused on their goals. Data Entry (1 Year, 6 Months): In this role, i was been responsible for managing large amounts of data, ensuring accuracy, and maintaining organized records. Chat Moderator (1 Year): As a chat moderator, i played a key role in ensuring that online discussions remain on topic and respectful. I enforced community guidelines, managed conflicts, and provided assistance to users, helping to create a welcoming online environment.