ADILA AMIR
Dubai, U.A.E
| linkedin.com/in/adilaamir
PROFESSIONAL SUMMARY
Strategic Operations Leader with 12+ years of experience driving efficiency, compliance, and scalability for highgrowth startups and multinational firms. I’ve led operational restructuring that cut administrative overhead by
25%, automated workflows to improve team efficiency by 35%, and centralized vendor management to achieve
12% annual cost savings.
I specialize in building and scaling systems that support executive decision-making and organizational growth —
from implementing HR/People Ops processes for 50+ hires annually, to deploying project management tools like
Asana, Notion, and Monday.com that improved stakeholder visibility and cut turnaround times by 35%.
Recognized for discretion, adaptability, and a solution-oriented mindset, I excel at creating operational clarity in
fast-moving environments, aligning cross-functional teams, and ensuring execution with measurable outcomes.
CORE TECHNICAL PROFICIENCIES (TOOLS)
Project & Task Management:
Monday.com \\ Asana \\ Trello \\ ClickUp \\ Airtable \\ Smartsheet
CRM & Admin Systems:
Zoho \\ Gusto \\ Clara.co \\ Microsoft Office Suite \\ Google Workspace
Communication & Design:
Slack \\ Zoom \\ Canva \\ Lucid Chart \\ Whimsical
EXPERIENCE
Business Operations Manager
Engro Eximp FZE (trading) | Dubai
June 2024 – Present
Currently managing end-to-end operations and administration for two UAE free zone entities in a
mid-sized international trading company. Oversee HR, compliance, vendor, and financial processes for
52 staff while directly supporting three senior executives. Recognized for building efficient systems,
reducing costs, and fostering a professional, compliant, and scalable office environment.
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Lead daily operations across two free zone companies, ensuring compliance with UAE labor
regulations and internal policies.
Orchestrate global executive operations, including complex travel logistics and calendar
management for three senior leaders (50+ international trips annually).
Streamlined HR onboarding processes for new hires (visas, medical insurance, IT access,
compliance), improving speed and employee experience.
Negotiated and managed vendor contracts (HR outsourcing, transportation, staffing), cutting
operational costs by 20% through consolidation and automation.
Introduced centralized systems for compliance and audit documentation, ensuring 100%
accuracy and faster retrieval during audits.
Adila Amir | Operations Lead | Office Manager | Executive Assistant
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+971 (50) 285‐5784 |-
Oversaw expense reconciliation and reporting for company credit cards, enhancing financial
oversight and transparency.
Coordinated service providers (leasing, IT, maintenance, fleet) to ensure seamless day-to-day
office operations.
Designed and executed engagement activities and internal events, boosting employee morale
and retention.
Senior Operations Lead / Investor Relations Manager
Jalebi.io (tech Startup) | Dubai
June 2022 – May 2024
Served as a strategic operations partner to the founding team at a venture-backed SaaS startup
preparing for its Seed raise. Built the company’s investor readiness framework, streamlined legal and
compliance documentation, and coordinated high-level founder operations across the UAE, KSA, and
Pakistan. Recognized for establishing scalable systems in a fast-paced, high-stakes environment.
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Built and maintained 15+ investor data rooms with 100% accuracy, expediting due diligence
and supporting successful fundraising conversations.
Drafted and managed 50+ legal and investment documents (NDAs, SAFE notes, contracts),
ensuring compliance and investor confidence.
Partnered with founders to plan cross-border travel and events, enabling strategic expansion
into UAE and KSA markets.
Conducted 30+ market and financial research projects, directly informing go-to-market
strategies and operational decision-making.
Introduced automation and document annotation tools that increased processing speed by
40% and reduced turnaround times for investor deliverables
Worked as a freelance consultant (Projects & Contracts) from Oct 2021 – May 2022, focusing on remote
operational support to accommodate family commitments.
Freelance Executive & Operations Consultant
Various Startups & Clients | Remote / Dubai
October 2021 – May 2022
Partnered with founders of early-stage startups (SaaS (In-House & ReadyHubb), fintech (Phree Group),
and luxury travel (Luxe Tribes)) to design scalable operations, implement compliance processes, and
support fundraising readiness across global teams.
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Directed global launch and operations for a SaaS startup, creating equity workflows for 85+
stakeholders and building a talent funnel to support scaling ahead of Seed funding.
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Adila Amir | Operations Lead | Office Manager | Executive Assistant
+971 (50) 285‐5784 |-
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Built and maintained investor data rooms, drafted 30+ legal and compliance documents, and
processed 200+ KYC records and 15 RFPs with 100% accuracy.
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Hired 15+ team members in 3 months, improved project delivery timelines by 95%, and
increased cross-team alignment by 20% through workflow automation (Asana, Notion).
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Provided executive-level support to multiple founders, managing calendars, travel, and investor
communications across UAE, KSA, Pakistan, and the U.S., ensuring seamless operations in
multi-time-zone environments.
Personal Assistant (to Principal)
Dubai Schools Mirdif, TAALEEM | Dubai, UAE
August 2021 – October 2021
Served as Personal Assistant to the Principal at Dubai Schools Mirdif during its founding year,
supporting procurement, HR policy development, and managing student and staff databases in
coordination with senior leadership.
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Supported the Principal and senior leadership during the school's founding phase, assisting with
procurement, HR/admin structuring, and daily operations.
Managed student and staff databases, coordinated recruitment logistics, and facilitated
internal communication and scheduling.
Executive Assistant / HR Admin (to Headmaster & Deputy Head)
Victoria English School | Sharjah, UAE
February 2018 – July 2021
Served as the Executive Assistant to the Headteacher and Deputy Head, and as HR Administrator at Victoria
English School. Managed calendars, coordinated UAE–UK travel, and led the digitization of the HR system
using Asana and Trello.
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Spearheaded digitization of 45% of HR systems, reducing paperwork by 50% and improving
operational efficiency.
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Maintained 100% accuracy while managing data for 500+ records.
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Planned and executed 7 events (3 with external investors, 4 online with ~72 attendees each),
achieving 90% stakeholder satisfaction.
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Boosted website traffic by 67% through targeted digital initiatives.
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Adila Amir | Operations Lead | Office Manager | Executive Assistant
+971 (50) 285‐5784 |-
Personal Assistant to Director
Lahore Grammar School | Pakistan
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January 2013 – March 2017
Managed the Managing Director’s calendar, including prioritizing appointments and coordinating all
travel arrangements (visa processing, embassy visits, flight and hotel bookings).
Handled incoming calls and emails, directing them appropriately and ensuring timely responses.
Maintained an organized filing system and oversaw data management for critical documents.
Coordinated meetings, prepared agendas and briefing materials, and documented meeting
minutes.
EDUCATION | CERTIFICATION
Bachelor in Architecture (BArch), University of South Asia
Cambridge International Certificate in Teaching and Learning, Cambridge International Examinations
VOLUNTEER WORK
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Volunteered at Government-funded schools – teaching English to 5-12 years students [June 2017 – September
2017]
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