Adibe Sandra Chiamaka

I am a highly organized and dependable Virtual Executive Assistant and Administrative Support Specialist with hands-on experience supporting executives, teams, startups, NGOs, and organizations remotely. I bring a strong blend of administrative efficiency, customer service excellence, communication skills, and operational support, allowing businesses to run smoothly and focus on growth.

I have professional experience managing emails, calendars, schedules, documents, databases, and virtual meetings, as well as handling customer inquiries, inbound and outbound calls, and client follow-ups. I am confident in engaging customers professionally, resolving issues promptly, and maintaining positive client relationships across different communication channels including phone, email, and virtual platforms.

Previously, I worked as a Virtual Executive Assistant, where I supported senior leadership with scheduling, documentation, CRM/database updates, research, report preparation, and PowerPoint presentation design. I also coordinated virtual meetings and webinars, prepared agendas, recorded accurate meeting minutes, and followed up on action items to ensure timely execution. My experience has strengthened my ability to multitask, prioritize tasks, and work independently in fast-paced remote environments.

In addition to administrative support, I have a solid background in customer service and operations, having served in roles that required direct interaction with clients, parents, stakeholders, and team members. I am skilled at handling calls professionally, responding to inquiries, managing records, and ensuring clear and courteous communication at all times. I understand the importance of confidentiality, accuracy, and professionalism when representing a business.

I am proficient in Microsoft Word, Excel, PowerPoint, Google Workspace, CRM tools, and project management platforms such as Smartsheet and Microsoft Teams. I am detail-oriented, tech-comfortable, and quick to learn new systems and workflows.

What sets me apart is my reliability, strong work ethic, attention to detail, and commitment to delivering quality results. I take pride in being proactive, organized, and solution-oriented. Whether supporting daily operations, managing customer interactions, preparing documents, or assisting executives, I approach every task with professionalism and dedication.

I am open to remote, hourly, or contract roles and ready to add value as a trusted administrative and customer support partner.