Adeyemi Olayinka Damilola

ADEYEMI OLAYINKA DAMILOLA South Croydon, London - | VIRTUAL ASSISTANT | ADMINISTRATIVE SUPPORT PROFESSIONAL Highly organized and tech-savvy Virtual Assistant with 5+ years of experience supporting executives, businesses, and teams through effective administrative operations, data management, client communications, and project coordination. Adept in CRM systems, scheduling tools, and productivity software. Proven ability to work independently, manage multiple priorities, and deliver results that streamline operations and boost efficiency. PROFESSIONAL EXPERIENCE Virtual Assistant | Freelance & Contract Roles Remote & On-Site | 2019 - Present Provided administrative support including calendar management, inbox handling, document preparation, and research. Handled data entry and CRM updates using Salesforce and Google Sheets with 100% accuracy. Supported customer communications via email and phone, achieving high satisfaction and fast response times. Managed social media content calendars and basic graphic design tasks using Canva and other tools. Teaching Assistant MainPay Ltd, UK | Sept 2023 - Present Assisted in learner engagement and performance tracking, aligning with compliance standards. Provided administrative and organizational support to educators and students. Graphic Design Instructor Milox Concepts | Nov 2021 - Aug 2023 Trained over 500 individuals in graphic tools, facilitating virtual sessions and managing class communications. Created and maintained course materials and schedules, demonstrating strong project and tech skills. Senior Executive Assistant Polaris Bank Ltd | Jul 2019 - Nov 2021 Managed client records and reports, ensuring accuracy and compliance. Scheduled meetings, coordinated communication between departments, and supported top-level executives. Administrative Officer & Secretary Benabop Integrated Services | Sep 2017 - Jun 2019 Developed filing systems, handled invoices and follow-ups, and supported general office management. Managed calls, schedules, and correspondence for multiple team members. EDUCATION B.Sc. in International Relations Obafemi Awolowo University, Ile-Ife | Second Class Upper | 2015 CERTIFICATIONS Virtual Assistant Training - Virtual Click Support & Swift Edge, 2024 Data Entry Certification - Accounting Hub, 2022 Customer Service Expert Certification - ExpertRating, 2016 Polaris Business School - Business & Communication Training, 2019 SKILLS & TOOLS Admin & Coordination: Calendar Management, Data Entry, Email Handling, Appointment Scheduling Customer Support: CRM Management, Client Communications, Problem-Solving Tools & Tech: Google Workspace, Microsoft Office, Canva, Trello, Asana, ClickUp, Salesforce Soft Skills: Attention to Detail, Time Management, Multitasking, Professional Communication