Adeyemi Deborah

DEBORAH ADEYEMI Ikeja, Lagos State| -|-PROFESSIONAL SUMMARY An ambitious individual, eager to acquire more knowledge and dedicated to work, Highly proficient in effective communication. Skilled in maintaining interpersonal relationships with an ability to work as a team player by inculcating great work ethics. Adept in using Microsoft Office Suite, conducting research, data entry management and maintaining records. A fast and eager learner who is detail-oriented and well-organized. PROFESSIONAL EXPERIENCE Best Foundation College English Language Teacher (NYSC Intern.  Osu, Osun State Nov2022-Nov2023 Managed academic priorities and coordinated work flow, ensuring students results successfully were graded and uploaded. Developed and implemented strategic academic and extracurricular activities to increase the standard of student learning across board. Assisted in coordinating in-house debate and literary exercises internally and externally, as a member of staff.    Provided administrative support by compiling relevant records, maintaining inventory records and creating relevant time lines integral to office work efficiency.  Assisted with the receipt and distribution of students materials, school events and announcements.  Ensured accurate data entry of attendance records. Customer service representative Good will stores .     Ibadan, Oyo state July2019-Oct2020   Understanding and applying the mandate of the service depending on customer demand. Resolved all enquiries on first contact with caller. Provided advice, information and assistance to customers. Ensured that all calls were answered promptly and that queries, requests and complaints were resolved in line with key targets. Shared pricing details and discounts with customers. Maintained accurate records of customers interactions and transactions.   Gathered feedback from customers to identify areas for improvement. Provided exceptional customer service to customers via phone, email, and in-person interactions. EDUCATION Mountain Top University B.A, English Language Relevant skills: Data Sourcing, Error Analysis and Data Presentation CERTIFICATION Pense Employability Skills Magboro, Ogun State 2022 2021 CORESKILLS ● ● Hard Skills: Microsoft Office Suite, Research, Data Entry Management and Record Keeping Soft skills: Excellent Communication, Teamwork, Customer Relationship Management, Coordination and Time Management, Active listening, Persuasion,Complaint resolution, Data entry and maintenance, Tenacity, writing skills, Open-mindedness.