ADEYEMI ANTHONIA ADEBAYO
Administrative Virtual Assistant |Healthcare Virtual Assistant
Lagos, Nigeria | Portfolio: Adeyemi
PROFESSIONAL SUMMARY
Detail-oriented and reliable Virtual Assistant with 2 years of hands-on experience providing
professional administrative, customer service, healthcare, and data entry support to global
clients. Adept at managing multiple priorities, streamlining operations, and delivering quality
results with strong attention to detail and confidentiality. Known for excellent communication,
time management, and problem-solving skills that help clients stay organized and productive.
CORE SKILLS
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Customer Relationship Management (CRM)
Data Entry & Database Management
Healthcare Administration Support
Email & Calendar Management
Appointment Scheduling
Record Keeping & Documentation
Google Workspace ( Docs, Sheet, Drive )
Administrative Support
Excellent Written & Verbal Communication
PROFESSIONAL EXPERIENCE
Virtual Assistant – Customer Service & Administrative Support
Freelance / Remote | Jan 2023 – Jun 2025
● Provided responsive customer service via email, chat, and phone, resolving inquiries and
maintaining a 95% satisfaction rate.
● Managed calendars, travel arrangements, and meeting schedules for clients, ensuring
accuracy and punctuality.
● Created and maintained spreadsheets, reports, and presentations, improving workflow
efficiency.
● Organized and managed digital files, reducing document retrieval time by 30%.
● Supported administrative operations including data collection, transcription, and
internal communication.
Healthcare Virtual Assistant – Data Entry & Patient Support
MediCare Support Solutions (Remote) | Jan 2024 – Sept 2025
● Entered and verified patient information, lab results, and appointment data with 100%
accuracy.
● Assisted healthcare providers with appointment coordination and patient follow-ups,
improving clinic efficiency.
● Maintained and handled confidential medical data securely.
● Communicated with patients to confirm appointments and update medical details,
ensuring smooth operations.
Data Entry & Administrative Virtual Assistant
AdminPro Outsourcing (Remote) | May 2023 – July 2024
● Entered, cleaned, and organized large datasets for client databases using Excel and
Google Sheets.
● Processed over 1,000 records per week while maintaining high accuracy and meeting
tight deadlines.
● Handled email correspondence, prepared reports, and tracked task progress for multiple
projects.
● Supported administrative workflows and contributed to project coordination efforts.
EDUCATION
Community Health Extension Worker
College of Health Science And Technology, Ibadan
TOOLS & SOFTWARE
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Google Workspace (Sheets, Docs, Calendar)
Trello, Asana, ClickUp
Slack, Zoom, Microsoft Teams
HubSpot, Zendesk, Freshdesk
EMR/EHR Systems (Basic Knowledge)
Canvas for basic design
LANGUAGE
English - Expert
