Adewusi Abimbola

Adewusi Abimbola

$12/hr
Sales Representative | Customer Service | Admin
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Maryland, Lagos, Nigeria
Experience:
12 years
ABIMBOLA ADEWUSI B.Sc,PGDE,M.Sc. BUSINESS MGT|BANKING|MARKETING|ADMINISTRATION|SALES MGT CONTACTS PROFESSIONAL SUMMARY Ø Dynamic and pragmatic professional with proven work experience in business management, relationship management, and banking operations. Ø Track record of streamlining operations and employing effective budgets Maryland, Lagos State. that minimised expenses by 15% with proficiency in marketing. Ø Ability to manage complex projects and multi-task while building and leveraging customer relationship to drive business advancement/growth. - Ø Adept at facilitating business growth and improving company’s market position by performing competitive analysis and process improvements. Ø Skilled at designing strategy and setting goals for business growth while - employing effective marketing, administrative, and operational plans. EDUCATION M.Sc. – Business Administration Babcock University. 2013. PGDE – Education National Teachers Institute-. B.Sc. – Marketing (2nd Class Upper) Babcock University. 2005. WORK EXPERIENCE Business Manager | Aug. 2019 – Present. Freelancer. • Estimate costs, determine project timelines, and manage budgets. • Oversee the sales and marketing of various trendy online products. • Direct all aspects of business operations, including vendor management, marketing, budgeting, cost control, sales, and customer relationship. • Implemented digital marketing strategies that successfully improved revenue CORE COMPETENCIES v Business Strategies generation by 55% and increased business profitability by 44%. • Built a customer base worth ₦2,000,000+; streamlined operations and employed effective budgets that minimised expenses by 15% in 2020. v Marketing Strategies v Digital Marketing v Sales Management Relationship Manager | Jan. 2016 – Jan. 2019. Ecobank Nigeria Ltd, RCCG & MFM Branch. v Banking Operations • Successfully led a new branch into 10%+ profit over an 18-month period. v Relationship Management • Oversaw the growth and management of the personal banking segment. v Revenue Management • Developed and implemented strategic marketing plans; successfully v Financial Management v Budgeting and Cost Control v Project Mgt, Vendor Mgt. v Human Resource Management managed complex portfolios to achieve dedicated marketing targets. • Met and exceeded targets by 30%; managed a key account while facilitating a 45% increase in the business share of the client’s portfolio. • Developed productive business relationships; met and exceeded customer acquisition target by 35% and increased customer base by 40%. PROFICIENCY ü Communication WORK EXPERIENCE ü Time Management Relationship Manager | Mar. 2014 – Dec. 2016. Ecobank Nigeria Ltd, RCCG Branch. ü Decision Making • Identified and maximized cross-selling and up-selling opportunities while ü Cost-Effectiveness ü Change Management ü Commercial Acumen acquiring new leads from high net worth prospects & individuals. • Ensured timely and successful delivery of solutions according to customer needs and objectives while maintaining customer satisfaction. ü Analytical Thinking • Maintained relationships that improved organization’s market position. ü Vision, Innovation Business Development Officer | Nov. 2011 – Feb. 2014. Ecobank Nigeria Ltd, RCCG Branch. ü Hands-on, Flexibility ü Proactivity, Leadership ü Planning, Negotiations ü Productivity, Motivation ü Adaptability, Multi-tasking ü Collaboration, Accountability ü Interpersonal, Organizational TRAINING/CERT. Digital Marketing Digital Marketing Institute. 2019. Customer Experience Ecobank. 2018. Sales Force Effectiveness Ecobank. 2017. • Analyzed financial data while improving cost minimization by 20% and identifying potential leads for maximum revenue/income generation. • Trained and mentored sales team; oversaw all account management operations, including various contract and agreement negotiations. • Perform client satisfaction surveys to identify areas for improvement. Account Officer | Sept. 2009 – Oct. 2011. Oceanic Nigeria Ltd, RCCG Branch. • Developed and improved proposals for new and existing customers. • Liaised between business and key accounts; prepared accurate financial reports to specify the market position of banking products and services. • Maintained a client database that tracked and resolved customer issues, reducing complaints by 66% & improving customer experience by 55%. • Managed and resolved client conflicts, issues, problems, and challenges. Sales Representative | Feb. 2007 – Aug. 2009. Oceanic Nigeria Ltd, RCCG Branch. • Converted difficult leads into customers and built repeat business. • Provided accurate information about bank’s products and services. • Met and exceeded sales targets through cold calling, cross-selling, up-selling, persuasive negotiations, and relationship building strategies.
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