Adetunji Oyerinde

OYERINDE ADETUNJI ADETAYO 📍 No. 3, Esomo Street, Opposite St. Leo Catholic Church, Ikeja, Lagos State 📧-| 📞 - PROFILE A results-driven sales and business development professional with experience in telesales, customer relationship management, and e-commerce platforms. Skilled in lead conversion, client acquisition, and customer service. Passionate about driving revenue growth and ensuring customer satisfaction. WORK EXPERIENCE Telesales Representative Kiaglo Nigeria | June 2024 – Present Conduct cold calling and follow up on leads to increase sales conversion rates. Promote company products, introduce new offers, and drive upselling opportunities. Assist customers with product queries, order status, and after-sales support. Process transactions and ensure seamless order completion. Maintain accurate customer records using CRM tools. Business Developer Coca-Cola Hellenic Bottling Company | May 2023 – April 2024 Educated clients on using the company’s e-commerce platform. Provided ongoing customer support to improve adoption rates. Addressed customer inquiries and provided feedback to the company. Ensured a positive customer experience and retention. Lead Outsourcing Agent Jiji Cars | Feb 2023 – April 2023 Converted potential leads into customers. Assisted clients with car inspections and ensured a smooth process. Liaised between customers and inspectors for quality assurance. Sales Executive Wabi2b Coca-Cola | Dec 2021 – Jan 2023 Acquired and onboarded new clients. Educated clients on e-commerce platform usage and benefits. Ensured client satisfaction through continuous engagement. Lead Sales & Marketing DQS Nigeria | June 2021 – Dec 2021 Identified and engaged prospective customers. Assessed customer needs and provided tailored solutions. Sales Executive Opera Ads | Nov 2019 – Feb 2020 Sold digital marketing services to business clients. Managed customer campaigns to ensure advertising success. Marketer Ecobank Nigeria | Dec 2013 – Feb 2015 Promoted and sold banking products (savings, loans, corporate accounts). Verified new customer addresses and information. Financial Planner / Marketer Cornerstone Insurance | July 2013 – Dec 2013 Sold insurance products and provided financial advisory services. Managed customer portfolios and renewal schedules. EDUCATION 🎓 M.Sc. Business Management – University of Hull, UK (2013) 🎓 B.Sc. Banking and Finance (Second Class Honours) – Covenant University, Nigeria (2009) CERTIFICATION ✔ Nigerian Institute of Management (Chartered) – November 2010 SKILLS ✅ Telesales & Lead Generation ✅ Business Development ✅ Customer Relationship Management (CRM) ✅ E-commerce Sales & Digital Marketing ✅ Microsoft Office (Word, Excel, PowerPoint) ✅ Strong Communication & Negotiation ✅ Data Analysis & Management LANGUAGES 🇬🇧 English – Fluent 🇳🇱 Dutch – Beginner (if applicable, otherwise remove) HOBBIES & INTERESTS ⚽ Playing Football | ✈️ Traveling | 🎥 Watching Movies | 📖 Reading REFERENCES Available upon request.