Adetoun Elizabeth Tofowomo

ADETOUN TOFOWOMO Nigeria • - •-• LinkedIn • portfolio ADMINISTRATIVE ASSISTANT PROFESSIONAL SUMMARY Enthusiastic Administrative Assistant with exceptional organisational and Customer Service Skills. Highly experienced at managing Administrative tasks and providing extensive support to ensure the smooth operation of office environments. Proven ability to handle multiple tasks efficiently and maintain a high level of professionalism. CORE SKILL ● ● ● Proficient in MS office, Google workspace, project management tools Problem solving ● ● Scheduling, Email management and calendar coordination Customer service and Client relations Excellent written and verbal communication ● ● ● ● Strong Organisational skills Adaptability Teamwork Active listening and attention to details PROFESSIONAL EXPERIENCE Heritage Hills Cemetery, Ondo State, Nigeria Apr 2023 Administrative Assistant/Customer Service Representative ● Provided comprehensive administrative support to employees, including executive staff ● Managed calendars, scheduled meetings, and made travel arrangements for executives ● Handled incoming calls, screened inquiries, and directed calls to appropriate personnel ● Prepared and edited correspondence and reports ● Steadily achieved a customer satisfaction rating of over 50% National Assembly, Abuja, Nigeria Mar 2022 - Mar 2023 Administrative support officer ● Managed office supplies, maintained inventory, and placed orders as needed ● Assisted in organising company events, including conferences and team-building activities ● Handled sensitive and confidential information with utmost discretion and maintained confidentiality protocols ● Successfully assisted in the coordination and execution of a company event with over 100 attendees, receiving positive feedback for organisation and smooth execution Ministry of works , Ondo State, Nigeria Aug 2019 - jan 2020 Administrative Intern ● ● ● Assisted the administrative team with various tasks, including data entry, filing, and document preparation Answered phone calls, responded to inquiries, and provided general office support Bargained with suppliers to reduce office supply costs by 10% EDUCATION Adekunle Ajasin University, Akungba-Akoko, Ondo State MAR 2017-DEC 2021 CERTIFICATIONS & OTHER ● ● ● Virtual Assistant Certificate (V-savvy Academy) Customer Service Foundation (LinkedIn Learning) Administrative Professional Tips (LinkedIn Learning) LANGUAGE ● English (Advanced)