15 + years experience in customer service, recruiting assistant , floor support & QA reviewer ,software & technical support, clerical/administrative support, call center, and data entry.
• 2 year working as a telecommuter with United Health Care Optum and 2 years working with United Health Care Optum.
• Utilize strong attention to detail skills and proper handling of sensitive documents
• Experienced working and learning in a fast paced online WebEx environment while delivering error free results.
• Organized and proactive approach towards tasks and instructions allowing me to be an asset to my Optum Complex & Medical Condition team , United Health Group and any organization .
• Proven ability to work individually and/or in a team setting and helping to develop, design and training for teams of 10members.
• Professional and effective communicator especially when dealing with providers, management and fellow co-workers
• Proficient in Microsoft Office programs , Photoshop , Power Point Slides like Articulate Studio , interactive learning courses & various Adobe programs
• Bilingual in Yoruba and Spanish.