Adetayo Adegbulu

ADETAYO JOSEPH ADEGBULU Contact Address: 22/24, Akintan Street, off Demurin road, Ketu, Lagos Email:-| Mobile:-,- PROFESSIONAL SUMMARY: Motivated and client-focused professional with strong communication skills, dedicated to providing excellent customer service. Experienced in building positive relationships, identifying business growth opportunities, and resolving customer concerns efficiently. Adept at time management and problemsolving. EMPLOYMENT HISTORY: Business Relationship Manager (Remote) Proweb E Solutions | 2022 - Present - Building and maintaining positive customer relationships. - Identifying opportunities for business growth. - Resolving customer complaints. Staff Development Officer Nigeria Institute of Transport Technology, Lagos | Dec. 2020 - Conducting job evaluation surveys. - Identifying and assessing training and development needs. - Delivering and overseeing training sessions. - Compiling and presenting information. Dealer Support Staff / Quality Control Staff / Store Manager / Customer Service Representative Carlcare Service Centre, Akure, Ondo State | Feb. 2020 - Nov. 2020 - Linking between the company and dealers to ensure satisfaction. - Maintaining customer records. - Ensuring product quality before delivery. - Troubleshooting and problem-solving. - Collecting feedback and taking ownership of customer issues. Customer Care Representative / Front Desk Officer Noktel Hotel, Ilorin, Kwara State | Sep 2019 - Feb 2020 - Greeting and assisting customers. - Managing guest check-ins and check-outs. - Handling advance reservations. - Troubleshooting and providing solutions. Teaching (NYSC) - Geography Teacher Community Boys Secondary School, Ogbaru, Anambra State | Oct. 2018 - Sep. 2019 - Teaching geography. EDUCATION: - Bsc. Ed Geography, Obafemi Awolowo University, Ile-Ife, Osun State (ACE Ondo) - 2017 - Senior Secondary School Certificate, Olive Royal College, Eringiyan, Ekiti State - 2009 - Primary School Leaving Certificate, Police Children School, Akure, Ondo State - 2002 SKILLS: - Strong passion for excellence. - Leadership skills. - Well-refined communication and interpersonal skills. - Creative, innovative, and problem-solving abilities. - Analytical skills. - Project management skills. - Computer literacy and proficiency. LANGUAGE: - English and Yoruba languages. REFERENCES: Available upon request.