Adesoji Olaniyi

I bring a unique combination of technical expertise, leadership, and visual communication skills.

My professional journey began with a strong foundation in IT support and network operations, which has grown into advanced experience supporting Microsoft 365 and Exchange Online at an enterprise level. Currently, I serve as a Technical Lead (M365 Concierge) at Teknowledge Nigeria, where I lead and mentor a team of support engineers, manage service operations, and ensure exceptional customer experiences. This role has strengthened my problem-solving abilities, leadership skills, and capacity to deliver high-quality technical solutions under pressure.

Previously, as a Technical Support Engineer, I worked directly with enterprise customers to diagnose and resolve complex Exchange Online issues, manage support tickets, and collaborate with internal teams to ensure timely resolutions. These experiences have helped me develop strong communication skills and a customer-first mindset, which I consider essential in any technical role.

In addition to my technical career, I am a creative Graphic Designer and Logo Animator with over four years of freelance experience. I have designed logos, branding materials, motion graphics, and marketing visuals for businesses across various industries. This creative background enhances my ability to communicate ideas clearly, create user-friendly documentation, and approach technical challenges with a design-thinking mindset.

I am highly proficient in tools such as Adobe Photoshop, Illustrator, After Effects, and Microsoft Office, and I thrive in collaborative environments that value continuous learning and innovation. I am particularly motivated by roles that allow me to combine technical problem-solving with creativity and user experience.

I would welcome the opportunity to contribute my skills, experience, and passion to your organization. Thank you for considering my application. I look forward to the possibility of discussing how I can add value to your team