ADERONKE OLUEWU - Administrative Virtual Assistant
Nigerian | Lagos, Nigeria | (+234)--| LinkedIn
SUMMARY
● Detail-oriented Administrative Virtual Assistant with data organization, customer service, and social media analytics
expertise.
● Excel in providing exceptional service to clients, particularly in handling challenging situations.
● Skilled in effective inbox and calendar management, accurate data entry, and comprehensive web research and
data mining.
● Proficient in Excel, Google Sheets, CRM tools, and digital marketing platforms.
● Possess strong communication and time management skills, committed to maintaining data accuracy and
enhancing operational efficiency.
EXPERIENCE
Virtual Administrative Support (Sales Operations)
November 2023 - May 2024
Kiron Store – Lagos, Nigeria
● Maintained and organized customer records, ensuring data accuracy and efficient retrieval.
● Processed and managed online inventory and vendor orders, resolving inconsistencies promptly.
● Handled customer inquiries and complaints with excellent communication and problem-solving skills.
Social Media Manager
March 2024 - August 2024
Jane & Finch Restaurant – Lagos, Nigeria
● Analyzed engagement data to improve social media performance, creating actionable insights for content strategies.
● Developed structured content calendars to manage and organize social media data.
● Reduced response time by 25% through prioritizing tasks and improved workflow management.
Administrative Virtual Assistant
Endratech Telecom Infrastructures – Kigali, Rwanda
● Clean and organize data for improved efficiency and accuracy.
● Document and report key operational metrics.
● Assist with ticket management and Customer support inquiries.
September 2024 - January 2025
EDUCATION
Federal University Of Agriculture Abeokuta (Bachelor of Agriculture)
2020 - present
TECHNICAL SKILLS
Data cleaning and Organization
Strategic Planning
Project Management Tools
Social Media Analytics
Data Entry
Microsoft Office Suite and Google
Workspace
SOFT SKILLS
Communication
Proactiveness
Attention to Detail
Time Management
Problem - Solving
Emotional Intelligence
CERTIFICATION
Virtual Assitant (ALX)
2024
Career Essential in Data Analysis (Microsoft and LinkedIn)
2024
Professional Soft Skills Learning Pathway (LinkedIn)
2024
Social Media Marketing(Hubspot Academy)
2024
