Aderibigbe Sunday Aladeyelu

Aderibigbe Sunday Aladeyelu Ibadan, Oyo State Nigeria |-| - | www.linkedin.com/in/aderibigbe-sunday-aladeyelu PROFILE To build a carrier in a reputed organizations, where I can get the opportunities, to prove my abilities by accepting challenges, fulfilling the organizational goal and climb the carrier ladder through continuous learning and commitment. SKILLS      Virtual Assistance Customer Support Project Management Technical Support IT Support      CRM Software Management  Email Management /Email Marketing  Appointment Settings /Scheduling Lead Generation/Calling Telemarketing Air BNB Tech Sales EXPERIENCE Doing Footwear | Sales Representative Remote | April 3, 2024-To Date  Utilize comprehensive product knowledge to effectively communicate the features and benefits of outdoor shoes, casual shoes, sport shoes, sandals, flip flops, winter boots, and vulcanized shoes to potential clients.  Identify and prospect customers, including retail networks, supermarkets and other relevant outlets.  Build and maintain strong relationships with clients by providing exceptional customer service and addressing any inquiries or concerns promptly.  Prepare and present sales reports, forecasts, and performance metrics to management to track progress and evaluate effectiveness of sales initiatives. SoftMed | Customer Service Representative  Remote | 2023 I was tasked with handling a wide range of customer inquiries, including complex technical issues or escalated concerns. My role involved meticulously analyzing each situation, collaborating with internal teams when necessary, and leveraging my expertise to resolve issues effectively. By  demonstrating patience, professionalism, and a commitment to finding solutions, I ensured that every customer received comprehensive support tailored to their unique circumstances. I excel in troubleshooting and problem solving, using my expertise to identify root causes and implement solutions that exceed customer expectations. By actively listening to customers and empathizing with their needs, I consistently achieve positive outcomes and foster long-term relationships. Romed | Virtual Assistant Remote |-  Coordinated travel arrangements, accommodations, and itineraries for business trips, ensuring seamless logistics and hassle-free experiences for the client.  Assisted in social media management by creating engaging content, scheduling posts, and monitoring engagement, leading to increased online visibility and brand awareness.  Provided exceptional customer service by promptly responding to inquiries, resolving issues, and maintaining positive client relationships.  Managed expenses and invoices, maintaining accurate records and facilitating timely payments to vendors and service providers. EDUCATION IT Support | Digital witch Data Analytics | Google - IT Support Professional Certificate | Google Jan.13-2024 Biochemistry | Adekunle Ajasin University 2016 INTERESTS Football, Watching Netflix, Reading and Traveling REFERENCES Ojo Oluwatosin A. CEO T-Styles Collection Phone: - Email:- Ajisafe Damilola O. Customer Support Specialist Phone:- Email:-