Adeoye Abigail

ADEOYE ABIGAIL SUMMARY An individual with experience in transcription, customer service, graphic design, and video editing(beginnerlevel). Who is willing to be dedicated and committed to delivering high-quality results while approaching diverse challenges with creativity, resolving customer issues, and fostering effective collaboration within teams. Employs a range of tools and methodologies to optimize workflows and improve client satisfaction. TECHNICAL SKILLS Canva Capcut Microsoft Office Word Good Communication Skill English Proficiency Fast Learner Microsoft Excel FlexClip Adaptability and meeting Deadlines. PROFESSIONAL EXPERIENCE Graphics Designer/Video Editor Intern @ Ukuba Aug 2025 - Present Capturing Moments into Content for Ukuba Social Media Page Edited Videos (Flexclip and Capcut) for Content Design Graphics for Customized T-shirt Customer Service Rep @ Outcess Solutions Nigeria Limited Jan 2024 Assisted customers by addressing inquiries and resolving issues, enhancing overall satisfaction. Coordinated communication between clients and technical teams, ensuring prompt service. Provided expert guidance, contributing to a 15% increase in customer retention. Transcribing (Audio/Video to text @ OnesoundTv Aug 2021 - Sept, 2023 Transcribed audio and video content to text, ensuring accuracy and clarity. Meeting the Required deadlines making sure my work was fast and neat with accuracy EDUCATION University Diploma Kwara State university (CAILS KWASU) Major in Hospitality And Tourism Management SSCE Comprehensive High School, Ososo, Edo state. Feb 2024 June 2018 ADDITIONAL INFORMATION Languages: English, Ososo, Yoruba. Certifications: Certificate in Hospitality and Tourism Management