I am a freelancer who specializes in managing and coordinating all types of events.
I am highly skilled in Airbnb Administrative and customer support roles such as hospitality management, guest communication, concierge service, e-commerce, shopping websites, front-desk support, Real Estate, Short Term Rental, cold calling, phone support, call center, Email handling, chat support. I also have a headset with a noise-cancelling microphone for clear calls.
VACATION RENTAL/AIRBNB TASKS:
- Creating invoices on Quickbooks and Payments on Stripe
- Backend Website Management
- Answering Vacation Rental Inquiries from guests
- Coordinating with the cleaners and handymen
- Daily Extension Up-Sells for guests who are staying
- A day before Arrival and Pre- Check out messages
- Creating Templates on different platforms for a pre-recorded response for generic inquiries
- Detailed Information about the Airgms software and full handling
- Marketing on social media
TOOLS I CAN USE:
-Airbnb extranet
-Booking.com extranet
-HomeAway
-Expedia Partner Central
-Keynest
-Zendesk
-FreshDesk
-LiveAgent
-Eviivo channel manager
-Tokeet
-Beds24
-iGMS
-SmartBnB
-QuickBooks
-Google Docs
-Google Sheet
-Google calendar
-Slack
-Trello
-WordPress
I can also manage your online store using:
-Shopify
-Oberlo
-Woocommerce
I am a full-time freelancer and can work Australian, Canadian, European, U.K. or U.S. business hours or time zones.
Kindly contact me as I look forward to a long-term relationship with you to help grow and add value to your business.