CUSTOMER SERVICE REPRESENTATIVE / SOCIAL MEDIA MANAGER
ADEOLA-ADEMUWA
ENIOLA DAVID
GET IN CONTACT
Mobile:-
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2,olabode aluko Street, lagos State, Nigeria
PERSONAL PROFILE
An experienced customer /
customer service manager with the
right communication and emotional
skill balance to handle clients of
different calibers.
AREAS OF EXPERTISE
Telecommunications Skills
Role play
Vouce switch
Personality match
Microsoft,Excel, PowerPoint
Canva
Working knowledge of handling
irate client
WORK EXPERIENCE
FINNOVA CLOUD
DUTY:CUSTOMER SERVICE MANAGER / SOCIAL MEDIA MANAGER
DURATION: CURRENTLY WORKING HERE
IROKO TV
LOCATION: LAGOS
DUTY: TELESALES AGENT
DURATION: 10 MONTHS RESPONSIBILITIES
•TELEMARKETING
•CALL CENTER SERVICES
HARVESTERS INTERNATIONAL CHRISTIAN CENTER (HICC)
DUTY: CALL CARE AGENT
RESPONSIBILITIES:
•CUSTOMER CARE SERVICES
•INFORMATION DISSEMINATION
•HUMAN BEHAVIOR ANALYSIS AND CONTROL /HR
NATIONAL YOUTH SERVICE CORP (NYSC)
LOCATION: KIYAWA ROAD, DUTSE – LGA, JIGAWA STATE.
DUTY: OAP / TV HOST/VOICE OVER
DURATION: 1 YEAR
LOTUS BETA ANALYTICS
DUTY: MARKETING EXECUTIVE
RESPONSIBILITIES: GENERATING LEADS AND WEBSITE REVIEW
DURATION:1 YEAR
OTHER SKILLS
EDUCATION HISTORY
Fashion Designer
Improvisation
Graphics Designing
Voiceover Artist
Client relationship management
Social media manager
B.SC BUSINESS ADMINISTRATION
2017
SOUTHWESTERNUNIVERSITYNIGERIA, IJEBU-ODE, OGUNSTATE.
WEST AFRICAN SENIOR SCHOOL CERTIFICATE (O’LEVEL)
2012
NEW OCEANCOMPREHENSIVEHIGHSCHOOL, OWORONSHOKI LAGOS
STATE.
FIRST SCHOOL LEAVING CERTIFICATE (FSLC)
2006
NEW OCEANCOMPREHENSIVE NURSERYANDPRIMARYSCHOOL,
OWORONSHOKI LAGOS STATE.
