Adenike Esan A.

Adenike Esan Lagos ‖ Nigeria ‖ - ‖- WORK EXPERIENCE FLESS, Lagos 2020 - 2023 Software development start-up with outstanding work culture User Researcher / Market Researcher ▪ Applied innovative market research solutions for product design, visuals and user experience to meet the needs of app and web development projects. ▪ Increased productivity by 15% within a month. ▪ Generated leads for the design teams and back-end teams to deliver a B2B fintech app to successful launch. ▪ Generated articulate User contents for the design team for a website design. ▪ Provided accurate and timely information to the management. ▪ Research companies to create strategic communication plans. ▪ expected deadline. Geotechnics Services Limited, Ibadan 2018 - 2019 Provides global consultation for Geo-information Data Auditor ▪ Defined problems, collected data, established facts from data evaluation and monitoring to validate conclusions. ▪ Delivered 10 industry standard maps within 4 days. ▪ Collaborated with department heads to audit 1000 geographic data in 5 working days. ▪ Met deadlines while maintaining high-quality deliverables. ▪ Converted clips of satellite imagery of Oyo and Osun state into road, and built up shapefiles within the given deadline. Iroko TV, Anthony Village, Lagos Movie production and cable Network provider Customer Relationship Officer 2017 - 2018 ▪ ▪ ▪ ▪ ▪ ▪ Increased patronage by 20% in 2 months. Ensured 30% customer’s retention in 3 months. Collaborated with department heads to map out market research strategies. Supplied adequate information from customer’s follow up. Acted as the liaison personnel between the customers and the management. Strong negotiation for customer’s patronage. EDUCATION Adekunle Ajasin University, Akungba Akoko, Ondo State 2013 Bachelor of Science - Geography and planning Science Master of Science – Geographic Information System 2017 MTN school of Business 2023 SKILLS Hard Skills : Market Research, Customer Relationship Management, Telemarketing Soft Skills : Effective communication, Team building, Efficient collaboration, Detail oriented and Negotiation. Software : Google suite, Microsoft Office, Google sheet, Hotjar, CRM, Trello, Slack, Microsoft Excel