Results-driven IT Support Specialist with over 5 years of experience supporting and securing Microsoft 365 environments, managing Office 365 migrations, and implementing enterprise-grade data protection strategies. Demonstrated success in configuring Data Loss Prevention (DLP) policies, sensitivity labels, and retention policies using Microsoft Purview, SharePoint Online, and OneDrive. Proven ability to align security configurations with compliance requirements and end-user productivity needs. Passionate about safeguarding data while enhancing operational efficiency.