Adel Pleh

Sur name: Pl eh For enames: Adel Empl oy eeNumber : 444073 Posi t i on: HeadWai t er Nat i onal i t y : Bosni an Manni ngAgency : PCEur ope Dat eJoi nedShi p: 05/ 11/ 2016 Pl annedLeav eDat e: 12/ 18/ 2016 Appr ai sal Ty pe: Fi nal Vessel : Car i bbean Cust omerSat i sf act i on 45%ofAppr ai sal Per f or mance Pr ov i desaposi t i v ef i r sti mpr essi ont oev er ypassengert hr oughawar m, wel comi ngi ndi v i dual gr eet i ng; al way s mai nt ai nsaspot l essandpr of essi onal appear ance. Ver ygood Obser v esandi dent i f i espassenger s’ ser v i ceneedsandof f er sappr opr i at er esponseswi t houtt hecust omer hav i ngt oask. Excel l ent Demonst r at est oev er ypassengert hathi sorhersat i sf act i oni sourt oppr i or i t ybyi mmedi at el yacknowl edgi ng ev er yr equest , r epor t i ngi ssuesi mmedi at el yt oSuper v i sorasappr opr i at e, r espondi ngpr ompt l yandef f ect i v el yt o r esol v eanyser v i cer equestorconcer n, andf ol l owi ngupt oensur epassengersat i sf act i on. Al way sl eav esaposi t i v el asti mpr essi onbypr ov i di ngagenui neandwar m cl osi ngt ot heser v i ce. Ver ygood Excel l ent Comment s Adel hasaexcept i onal pr of essi onal post ur eandposi t i v emot i v at i onaf f ect sgr eat l yhi sper f or mance. Sect i onScor e Pr oductDel i v er yandSt andar ds 35%ofAppr ai sal 4. 50 Per f or mance Al way smai nt ai nsav i si bl epr of i l eandi sav ai l abl et ogr aci ousl yassi stpassenger sdur i ngf oodandbev er age ser v i ce. Excel l ent Al way sensur espr operset upandpr esent at i onofassi gnedser v i cear eai nl i newi t hal l Companyst andar ds. Ver ygood Mai nt ai nsandr est ocksassi gnedser v i cear eai nal i gnmentwi t hCompanyst andar dsatal l t i mes. Excel l ent Consi st ent l ypr ocessespassengersal esaccur at el yusi ngt heMi cr ossy st ems. Ver ygood Ver i f i est hatal l barr ecei pt sar esi gnedcor r ect l yandi ndi cat et hepassengernameandf ol i onumber , ensur i ng accur acyatal l t i mes. Ver ygood Comment s Hecanber el i edoni nor dert oassi stPassenger ' s/st af f , ev enathi gherl ev el sofr i sk. Sect i onScor e Saf et yandCompl i ance 10%ofAppr ai sal 4. 25 Per f or mance Al way sf ol l owsal l Companygui del i nes, pol i ci es, andpr ocedur es, i ncl udi ngUSPHpr ot ocol s. Excel l ent Al way ssuppor t sonboar dr esour cesandr esponsesdur i ngi ncr easedsani t at i onl ev el sdr i v enbyout br eak si t uat i ons. Excel l ent Al way sf ol l owst i mekeepi ngr ul esandcr eat esaccur at eI LOr ecor ds. Ver ygood Al way snot i f i esSuper v i sorofanynoncompl i ancewi t ht heRSAPr ogr am. Ver ygood Al way sar r angest hegar bagesepar at i onsy st em accor di ngt oest abl i shedpr ocedur es. Ver ygood At t endsr egul art r ai ni ngandappl i esi nf or mat i ont omai nt ai nknowl edgeofpr oduct s. Excel l ent Comment s Adel showsgr eati nt ent i ont of ol l owCompanygui del i nes, al sohehasbeenr epor t edwor ki ngv er yhar dandl ongaf t erpr ov i dedt i me schedul e. Sect i onScor e 4. 50 Per f or mance C. R. U. I . S. E.andCor eVal ues 10%ofAppr ai sal Demonst r at escommi t mentt ot heCompany ’ sv al ues, bel i ef s, goal s, andi ni t i at i v es.Consi st ent l yuphol dsour Cor eVal uesandt heC. R. U. I . S. E.phi l osophy . Ver y good Act sasaCompanyr epr esent at i v eandal way spor t r ay saposi t i v ei mageofPr i ncessCr ui sest oal l passenger s, of f i cer s, andcr ew. Gr eat Al way smai nt ai nspr of essi onal , ef f ect i v e, andmot i v at edwor ki ngr el at i onshi ps, t aki ngi nt oaccountdi f f er encesi n cul t ur es, backgr ounds, andi ndi v i dual per sonal i t i es. Gr eat Pr oudl ywear st heC. R. U. I . S. E.pi nanddi spl ay st heSer v i ceCr edocar datal l t i mes. Ver y good Comment s Adel hasshownst r i ctcommi t mentt ot heCompany ’ sv al ues, bel i ef s, goal s, andi ni t i at i v es. Sect i onScor e 4. 60 Summar y Ov er al l Scor e: 4. 50 Summar yComment s: Adel per f or mancehasbeeni mmacul at e, f r om f ol l owi ngcompanyst andar dsand/ orexpect at i onst o r el at i onswi t hsuper i or sandguestonboar d.Hi spr of essi onal post ur eandpr opermot i v at i onpr ov edust hat hei smor et hanf i tf ort heshi pboar dl i f e.HehasbeenFor mal l ypr omot edt wi ce( wai t erandl at erhead wai t er )duet ohi sexcel l entt i mekeepi ngandcommi t mentt ot hecr ewonandof ft heshi f t .Hasbeencal l ed sev er al t i mesbyt heF&BDi r ect ori nor dert ocoor di nat ebet t erwi t hj obonhand, andeachandev er yt i mehe pr of essi onal cour t esyaswel l asf r i endl yappr oacht oev er yaspectoft het askatmat t er .Adel i sahar d wor kert hatneedshi shandsunt i edi nor dert oshowmaxi mum per f or mance. Appr ai ser : Ar mi ndoManuel Ar madaMar t el o( AsstMai t r eDHot el ) Si gnedon: 12/ 25/ 2016 Fi r stAppr ov er : Mar i oPr opat o( Mai t r eDHot el ) Si gnedon: 12/ 25/ 2016 Acknowl edgement ( Iconf i r mt hatmyappr ai sal hasbeendel i v er edt ome.Thi sdoesnotnecessar i l ymeanIagr eewi t ht heappr ai sal .I fIdi sagr eewi t ht he appr ai sal , Iunder st andt hatIcani ncl udecomment sordi scusst hesi t uat i onwi t ht heHumanResour cesManager . ) Acknowl edgedby : Adel Pl eh Acknowl edgedon: 12/ 25/ 1411: 58AM Cr ewmemberComment s: Page2 Adel Pl eh( 444073)HeadWai t er| Car i bbean| 12/ 25/ 14