Adel Pleh

Based on my professional background, the situation presented almost always raises eyebrows in a way that only years of cross-industry experience can properly appreciate.

Hey, I am Adel, a Sarajevo-born mechanical engineering graduate with formal training in aircraft and air transport systems, complemented by nearly two decades of hands-on experience in logistics, hospitality, customer service, technical support, and client-facing roles across both local and international companies.

In short: I am not easily confused by paperwork, processes, or promises that sound too good to be true.

And yes, my professional history is relevant here. As a former warehouseman, I understand asset tracking and documentation. As a headwaiter and cruise ship hospitality professional, I’ve learned to spot when the service smile is doing more work than the substance behind it. As a tech support interpreter, I’ve spent years translating confusion into clarity — and occasionally explaining to people that “no, that is not how it works.” Currently, as a Customer Success Specialist and Language Proficiency Facilitator, evaluating risk, intent, and credibility is part of my daily routine.

From an engineering mindset, systems fail when steps are skipped. From a customer service mindset, legitimate organisations reduce friction — they don’t replace it with urgency and vague assurances. And from life experience (including surviving international hospitality and divorce paperwork), I have learned that free things usually come with invisible invoices.

For all other questions and/or concerns, do not hesitate to contact me here or via mail.