Ade Dinah
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Philadelphia, PA 19151
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Summary
Results-driven Business Project/Program Manager with 15+ years of experience leading complex IT and business
transformation projects across Banking, Insurance, and Health Sectors. Expertise in Cybersecurity, Cloud Solutions
(GCP, AWS, Azure), Data Migration, and Risk Management. PMP and Agile Scrum certified, with a proven track
record of delivering operational efficiency and innovation.
Skills
Project / Program Management (MS project, Clarity)
Exceptional Leadership
Excellent Communication
PMI & Agile Expertise
Critical Thinking & Business Acumen
Data Security (PII, PCI, GDPR)
Data Management (Big data, Hadoop, OCA)
Cloud Technologies (GCP, AWS, Azure)
Risk Management
Time Management
Experience
Program Manager (IAM and Data Conversion), 01/2024 - Current
Denken Solutions Inc.
Leading high complexity infrastructure projects involving multiple work streams to support business operations.
This involved collaborations with other IT vendors for server hardening, VMachine / VDesktop migration, IAM
implementation, data migration, and cloud computing.
Responsibilities include: Project 1: Leading a team of fraud experts responsible for implementing Ransomware
recovery strategy and implementing fraud IPS/IDS systems and (IBM Verify, CyberArk, Sailpoint) IAM
Privileged Access Management using Atta&K Matrix. Endpoint - (Fortinet, CrowdStrike, Trend Micro and
Aruba).
Project 2: Trading Desk: Transformation project and customer data cloud migration / conversion (AWS Macie)
to achieve 3-2-1 rule, DevOps/CI/CD, data protection strategy and Change Management.
Planned, scoped and scheduled projects collaboratively and created roadmap, governance structure, project
schedule, communication plan, budget/financial forecasting and analysis (CAPEX and OPEX).
Led the migration to MicroStrategy Cloud to ensure seamless data extraction and support data visualization and
reporting needs during the migration process.
Designed, planned, and coordinated cross-functional work teams to achieve project objectives, adhering to PMI's
standard project management practices.
Developed comprehensive project charters and work plans, tracking budget and schedule progress using key
performance metrics.
Established project organizations, methodologies, and governance structures, defining roles and responsibilities
to streamline execution.
Conducted risk assessments and developed mitigation strategies to proactively address project risks and
minimize impacts.
Managed project scope, ensuring alignment with business and technical objectives while controlling change
requests.
Created and implemented robust communication plans, ensuring timely and transparent updates to stakeholders
and project sponsors.
Built high-performing teams, delegated tasks effectively, and conducted outcome evaluations to optimize project
delivery.
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Negotiated for and secured necessary resources to meet project requirements, balancing team capabilities and
workload.
Led issue resolution and barrier removal, maintaining project momentum and enabling the achievement of key
milestones.
Provided technical guidance and support to project team members, addressing complex application features and
system designs. Salesforce and MDM.
Directed the formulation, development, implementation, and delivery of projects, meeting performance, revenue,
and profit objectives.
Established structures and processes for managing complex environments, emphasizing quality, productivity, and
consistency.
Monitored project progress, prepared detailed reports for upper management, and directed corrective actions to
ensure project goals were met.
Oversaw all project phases, from planning and execution to closeout, ensuring adherence to deadlines, budget,
and quality standards.
Prepared weekly and monthly status report for the steering committee and project sponsor for health status (Risk,
Issues, and Decisions).
Updated and support corporate data security standard (DSS) policy with IT and business processes product
support, and controls for Emerging Technologies such as GDPR, NERC, OSFI Cybersecurity self-assessment,
PIPEDA; and three lines of defense model. Updated BCP and DRP documents.
Managed 2 vendors and stakeholders' expectation and negotiate with vendors to ensure their timeline aligns with
project expectations and audit/compliance, SIT, UAT and performance testing.
Led the implementation IT security infrastructure tool and server Hardening KQL (Sentinel) and SPL (Splunk),
IBM Security (IAA), PIA, SIEM, SOAR and incident management.
Including tools for (NIST / HTRA / ISO), identifying typical threat actors and performing, penetration testing,
PIA/TRA.
Senior Project Manager / Scrum Master Consultant, 05/2023 - 10/2023
RBC Canada. USA.
Led a complex and high visibility projects involving multiple work streams to support RBC–HSBC acquisition (
M&A Emerald Program)
This involved Wealth Management data conversion, business analytics and trading platform application
enhancements.
I.e.; $2.3B Nominee Broker (BR) and Issuer GIC Data Conversion (PPLUS) GIC, Mutual Funds re-registration,
RISA & Loan, CDIC Regulatory Reporting (NDBR & DSR), HSBC Data extractions and BC Grant/RESP.
Budget: $2MM+, with over 20 resources and vendors (PPlus, FIS, and Broadridge).
The responsibilities include: Created roadmap, detailed project plan and scope for Emerald-GIC project with
team members and governance structure, RACI matrix, KPIs, project timeline, communication plan, DCUT.
Created series of Change Management requirements and other project artefacts for systems enhancements and
upgrades to support the following M&A impacted applications ,i.e; SaaS solution Azure & AWS cloud,
Fundserv, Broadridge, Tradelink, Client Source, FIS, REXDB, PPLUS.
Created budget, financial plan, forecast and analysis (CAPEX/OPEX), and tracked using variance analysis AC,
ETC and EAC.
Collaborated with Solution Architects and other Technology Services resources to determine the technology
feasibility, constraints and options / requirements for Azure data extraction and ingestion.
Defined tech requirements, data governance and privacy protection standard to mitigate the risk of inconsistent
inbound converted data quality and standards.
Integrated the project team members and LOB to define gaps and business requirements for solution.
Managed internal and external stakeholder relationships related to the proposal development / approval process
Proactively managed project risks using RAIDlog.
Prepared weekly status report for oversight and SLT to report project health status (Risks and Issues).
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Worked closely with PgM and IT PMO to define project verify and validate project issues and assumption to
eliminate risks to the program. Planned project using SDLC waterfall delivery.
Senior IT Project Manager / Scrum Master (SAFe agile), 01/2022 - 01/2023
TD Bank Canada. USA.
Successfully delivered Cloud based Client Focus Reform (CFR) regulatory project.
A model driven Broadridge R-Compliance AI/ML APP using Blue Prism and UiPath for AML, Fraud detection,
KYC, Credit Risk Management, Liquidity and CM Post Trade Surveillance (PTS-T+1).
Led 3 work streams with TD Canada Personal Banking (CPB) of LOB to deliver R-Compliance solution using
RPM (Broadridge) to replace an existing MF transaction surveillance system (PowerBI) servicing about 350 TD
branches across Canada.
This involves managing business and technology project artefacts, i.e. ATS, ATP and financial Tranches analysis
(CAPEX/OPEX).
Control partners include, Digitalization and Automation (D&A), Clear Customer Choice (C3), TD WM and
Capital Market.
External vendors include: RPM, CGI, Oracle and IBM. Budget: $15MM+, Class B Project with over 30
resources and 4 vendors.
Delivered Credit Card and Chequing/Savings/ODP/CC and Cash Apps change management for Digitization and
Automation to increase savings from paperless transactions and improve process and operational effectiveness
using Adobe (AEM).
Created project plan for project MVPs by working with the TDL and Product Owner to define project
governance, RACI, scope, schedule, budget forecast (EAC, ETC and Actual) and managed change.
Applied TD Agile-Scrum framework and PMI (Hybrid) to manage projects to completion.
Scoped, elicited requirements, plan scheduled and tracked project to success and escalated to executives.
Prepared status updates to Product Owners and SLT and delivered MVPs and KPIs of the program plan.
MVP1 comprise of the entire R-Compliance scoring model for trade surveillance for credit risk management,
AML and other investment regulatory requirements.
Charted the course of other MVPs in the program which involved completing the UI/UX of the Branch
Compliant Officer (BCO) and TD Filenet scanning of post traded and surveilled transaction.
Worked with architects and developers to define data mapping and migration plan from Power Bi to SaaS Oracle
(OAC/OAS, OFC), and EBS-12/ERP.
Confirmed DevOps, CI/CD process for creating pipelines and cloud migration GCP-(Atlas, Cloud function, Big
Query, or DataProc).
Implemented Bill 2 with Adobe forms solution for spousal accessibility to funds on death using AEM.
Program Manager / Scrum Master, 06/2020 - 12/2021
Canadalife Insurance.
Working with Canadalife Individual Customers Technology Group on IFRS-17 regulatory reporting project with
SAP and Winshuttle/Evolve automation.
Managed portfolio of projects from Wealth, Insurance and Technology.
Deliverable include: Planning, Managing and overseeing project delivery.
Budget ranging between $2MM - $5MM (CAPEX / OPEX) with up to 25 project resources and 2 vendors using
AGILE and SDLC methodology in conjunction with Canadalife processes.
Other activities include: Developed project plan, business case, scope, schedule, RAIDLog, governance
structure, change management plan, KPIs and Budget forecast (planned cost and actual cost analysis).
Successfully delivered the Smoker Propensity Model Product for life and disability insurance, a product
currently contributing to CL profitability.
Managed successfully with Agile and SDLC (Hybrid).
Charted the course for Experience Roadmap project, for CL Wealth initiative with identification of wealth
management tools for next generation wealth management and loan application.
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Delivered a CRM (Saleforce) integration with MDM and downstream legacy applications using Kafka: the ICCS
strategic customer digital solution, systems integration of CL legacy system with MDM to achieve
MyCanadaLife data migration objectives.
Managed IFRS-17 high visibility and reputational risk regulatory Project to integrate 2 legacy systems (FM /PV
systems, SF-Winshuttle and Power Bi) Reg. Reporting and operational excellence.
Managed CL Azure Cloud data lake adoption strategic initiative with the Data Governance team
Led the migration to MicroStrategy Cloud, ensured seamless data extraction. Additionally, utilized expertise in
Tableau to support data visualization and reporting needs during the migration process.
Successfully delivered the Term Incentive Promo Program to deliver 10% discount on CL Term product that
drove 5,000 – 20,000 worth of sales and over $50M premium value.
Deliverable includes; Mainframe Screen update and Policy admin, SP application UI/UX/ design and update.
Senior Project Manager / Scrum Master (SAFe Agile), 04/2018 - 05/2020
TD Bank Canada.
Working within TD EDACTS Finance and Risk Management team on a number portfolio of projects such as Big
Data / Hadoop data ingestion and extraction and GCP based application / Data deployment to achieve TD Bank
2020 IT vision.
Deliverables include planning, managing and delivering portfolio of projects with budget range $5MM - $15MM
(CapEx/OpEx) with 5-21 project resources and vendor through all specified phases using PDLC and AGILEKanban methodology in conjunction with other TD LOB partners, supporting multiple Products.
Led projects to ensure delivery within scope, on-time, and within budget, meeting project objectives and
stakeholder expectations.
Defined and tracked project milestones, developing and maintaining integrated delivery plans with resource
capacity and actuals analysis.
Liaised with resource managers to secure necessary resources for project schedules, ensuring timely project
execution.
Developed business case financial models to assess project feasibility and ROI.
Forecasted, monitored, and reported on project financials, maintaining financial data in project PM tools.
Managed change requests, assessing impacts on scope, schedule, and cost, and communicated changes to key
stakeholders.
Collaborated with supplier management to ensure quality of services and cost-effectiveness in supplier
engagements.
Partnered with project teams to ensure compliance with regulations and standards, including SOX, computer
systems validation, and PM standards.
Provided periodic project status updates and reports to business stakeholders and governance forums.
Evaluated trade-offs between project size, complexity, cost, urgency, risk, and value to optimize outcomes.
Defined success metrics with business sponsors, delivering projects that met established criteria.
Ensured adherence to company project methodology compliance standards.
Mentored and supported team members within the PMO, sharing knowledge on standards, organizational
processes, and relationship building.Major Credit and Loan application projects: Basel 3 Reform Project (LTV
Indicator, Transactor data), IFRS-17, S2P- IBM Emptoris decommissioning, Project Greystone (M&A), CUETS
MBNA Project (TSYS Credit Card Data Conversion), PeopleSoft GL and Hyperion Oracle Cloud deployment,
Oracle EBS R12 GL/FA/AP, RRM Server Upgrade (Oracle IAM and SSO solutions secure access to enterprise
applications for both cloud and on-premises deployments), TDI Miata decommissioning by Clearwater
(Caribbean Banking), ED&A Program, Azure and SAP-Ariba Supplier Integration Project & Hana and
Fieldglass, AWS-EC2 DB Migration to SAP BW and Snowflake.
SAP Ariba Sourcing and Contract Management, Supplier Information and Performance Management, SAP Ariba
Supplier Risk Management, SAP Ariba Financial Supply chain.
Senior IT Project Manager / Scrum Master, 01/2016 - 12/2017
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TD Bank Canada.
Working within TD Corporate Information Services EPMO as a Sr Project Manager on EDPP Big Data / Hadoop
platform on GCP.
Deliverables include planning, managing and delivering portfolio of projects with budget range $1MM - $5MM,
(CAPEX/OPEX) and 5-15 project resources and vendors through all specified phases using PDLC and AGILE in
alignment with Business and Enterprise Strategies for EDPP.
Worked collaboratively with project stakeholders from Wealth and Capital Market including Line of Business
project teams, the CSTS teams, ITS and other technology & business partners.
Successful projects include but not limited to: Cardtronics (Credit Cards and Loan) application systems Allpoint and Payment Cards Industry (PCI), TD Single Billing Solution, Dodd Frank, Regulatory Project
(Regulatory Compliance Reporting Automation), IFRS9.0 Project (Regulatory Compliance Financial Reporting),
TD Bank Precision Pricing and Cash Management, TD Wealth Branch Score Card Project and CDIC Regulatory,
SAP Analytic Cloud interface & Reporting, Residential Loan Organization System Replacement (RLOSR) TD
Wealth and CB, TD Capital Market.
Setup data quality, governance, KPIs, standard and security (privacy and protection) for PII/PCI.
Performed extensive budget forecasting and tracking with planned vs actual (EAC/ETC).
Scrum Master, Strategic Initiatives (Regulatory Compliance), 07/2013 - 12/2015
Cameco Corp (Mining and Nuclear Energy)
SAP Primavera Integration and Upgrade from Version 5 to Version 6.
Sr. BSA / Project Manager, 04/2010 - 06/2013
Govt. of Ontario / E-Health Ontario / IT Source
Project 1: Modernization of Approval and Sector Registry (ECA and EASR).
Project 2: Modernization of E-health systems and EMR processes.
Defined project charter & Plan, scope and financial with project governance, documented requirements
specifications, managed and tracked RAIDlog.
Elicited business and technical requirements specifications and business process gap analysis.
Modernization of Approval and Sector Registry (ECA and EASR) with AODA delivery.
Modernization of Systems with Ontario Ministry of Health - modernization of systems and infrastructure across
OPS systems. Enhanced Curam, Electronic Case Management (ECM) Application.
Prepared weekly status report to senior stakeholders and agreed on issue/risks mitigation plan.
Worked with Health practitioners on COTS solution, data governance, security for (EMR) systems, operational
standards for Public Safety Answering Points (PSASPs), including Computer Aided Dispatch (CAD) solutions,
and Medical Priority Dispatch System.
Liaised with project and health team to define change management initiatives for E-health modernization,
Electronic Health Record (EHR), and HL7/FHIR enhancements.
Sr. Business Analyst, 04/2009 - 03/2010
Alberta Health - Edmonton, Canada
Worked on the ICT procurement process model to ensure pilots are conducted based on GoA established
procurement guideline of open, transparent and competitive approach.
Managed three pilot projects and created various documents and pilot artefacts for ASCS, Alberta Health and
Wellness and AET.
Technology: MS SharePoint, MS Office and MS Visio.
Project Manager, Partner Self Service Initiative and Inventory Management, 02/2008 - 03/2009
Blackberry - Waterloo, Canada
Led the implementation of Plateau Learning and Development system to support PSS initiative.
Document management and storage using OpenText application.
Facilitated the analysis and adoption of Oracle Store Inventory Management (SIM): Implemented and managed
Oracle SIM solutions, optimizing inventory management and store operations.
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Oracle Point of Service (ORPOS): Delivered comprehensive solutions using ORPOS, enhancing retail
transaction processes and customer experiences.
Oracle Retail Merchandise Financial Planning (MFP): Led projects involving Oracle MFP, facilitating effective
financial planning and budgeting for retail merchandise.
Oracle Enterprise Planning ERP11/12: Managed Oracle Enterprise Planning implementations, supporting
strategic planning and decision-making processes.
Oracle Retail Store Inventory Operations Cloud Services (SIOCS).
Directed the deployment of Oracle SIOCS, providing scalable cloud solutions for inventory management and
operations and Oracle Retail Xstore Office for reporting.
IT Project Manager, Insurance Applications (R&D), 03/2004 - 12/2007
EDS-Solcorp (HP)
Implemented and delivered turn-key solutions for W.insurance, CAPSIL and Ingenium/Radience.
Insurance applications for RBC, CL, TD Insurance.
Education and Training
University of Buckingham - Buckingham, Buckinghamshire, UK - BSc (Hons) Information Systems.
University of Buckingham - Buckingham, Buckinghamshire, UK - MSc Computing (Cybersecurity).
Key Tools and Technology
Ms Project/Project server, MS Office suite, MS SP, Jira, Confluence, MS Visio, .Net FW, Java/J2EE, Python,
Hadoop / Bigdata, Hyperion, DW, Oracle DB, Oracle ERP, SAP, WInshuttle, Primavera P6, Clarity,
Informatica, Tableau, Microstrategy, Adobe CQ, Opentext-Livelink, SCADA, Lotus notes, Linux, COBOL,
Mitre ATT&CK, Ping Identity, Google Cloud - (Atlas, Cloud function, Big Query, or DataProc), IAM, and
ADManager Plus, SAML/OIDC, SOA, Okta, Sailpoint, JumpCloud. Computer knowledge of Meditech Client
Server 5.67,Meditech Expanse, ITIL, Cerner,HL7, Project Reporting, Clinician/Patient Education.
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