ADENIRAN, Adejumoke C.
Road c, No 29, Federal Housing Estate, Nyanya, FCT, Abuja .
Mobile: - E-Mail:-
PROFESSIONAL PROFILE
I’m a highly motivated graduate with a strong track record of delivering top performance, impeccable proficiency and experience in communication, client relationship and administrative management.
I have an objective to work in an organization where I will deploy my professional experience and skills in the best possible way with sheer determination and commitment to contribute to the actualization of the organization’s goals, and simultaneously provide excellent opportunities for career advancement and personal growth.
CORE COMPETENCIES
Relationship Management
Customer Care
MS Office Suite
Office Administration
Data Collection
Communication Skills
Analytical reasoning
Creative problem solving
Organization and communication
CAREER SUMMARY
Entry-level hands-on experience in agriculture, relationship management, administration/office support and team leadership.
Customer Care Officer, Agromint Limited
Farm Supervisor, Aquinas College
EXPERIENCE
Customer Care Officer August 2017- April 2018
Agromint Limited, Ring Road, Ibadan.
Achievements:
Efficiently managed large amounts of incoming calls.
Generated excellent sales leads.
Identified and appraised customers’ satisfaction.
Effectively built and managed sustainable relationships and trust with customer accounts through open and interactive communication.
Provided accurate, valid and complete product information by using the right methods/tools.
Met personal/customer service team sales targets and call handling quotas.
Handled customer complaints, provided appropriate solutions and alternatives within the time limits; following up to ensure resolution.
Managed records of customer interactions, process customer accounts and catalogued documents.
Followed communication procedures, guidelines and policies.
Processed transactions, answer inquiries and questions.
Handled Complaints, troubleshoot problems and provided information.
Farm Supervisor April 2016- April 2017
Aquinas College, Akure, Ondo
Achievements:
Adequately Supervised the livestock teaching farm
Coordinated with administrators and students on work plans, programs and made recommendations for improvements, land preparation, fertilizing, planting crops, cultivation, and harvesting of experimental feed plots.
Determined soil use and rotation of crops.
Inspected dairy, garden, poultry, orchard, and other units; conferred with and advised students on problems; requisitions equipment and materials; approved work schedules.
Planned and supervised the planting, cultivating, harvesting and storing of field and garden crops on large and complex institutional farms.
Supervised all operations of one of the larger and more complex institutional farms.
Made reports on time, equipment, materials, and production; kept records and prepared estimates of needs.
Directed the repair and maintenance of farm buildings and equipment.
EDUCATION
Bachelor of Agriculture Animal Nutrition (Second Class Upper Division)
Federal University of Agriculture, Abeokuta, Ogun State -
Senior Secondary School
Cenfex High School, Mokola, Ibadan, Oyo State. -
General Certificate Examination (NECO)
2009
First School Leaving Certificate
Sacred Heart Private School, Onireke, Dugbe, Ibadan, Oyo State.
1998 - 2004
LEADERSHIP ROLES/AWARDS/CERTIFICATES
Editorial Chairman Intra Campus Joint Christian Fellowship FUNAAB 2015
Public Relation Officer, Baptist Student Fellowship FUNAAB 2015
Change Makers Club International Write to Win Contest 2016
UNESCO International Essay Contest for Young people 2015
Nigeria Women Association of Georgia. 2014
Certificate of completion Customer Service (Short Course)2017
SKILLS AND ABILITIES
Ability to organize clerical work, administration, and control systems, perform a variety of detailed functions, meet established deadlines and excellent customer service skills.
Computer: Microsoft Office Suite applications, WordPress.
Quick learner with good grasping ability, Action-oriented and result-focused.
Excellent oral & written communication skills.
Ability to listen attentively, communicate persuasively and follow through diligently.
Languages: English (Native), Yoruba (Fluent).
Dynamic and enthusiastic person with good written and verbal communication skills
Persuasion and Influencing skills, strong negotiating skills.
Good work organization, time management skills and ability to work under pressure.
Ability to work quickly, methodically and accurately.
Sound interpersonal skills.
BIO DATA
Date of Birth: 5th February, 1993
Sex: Female
Nationality: Nigerian
