Results-driven telemarketer and sales professional with over a year of experience in generating leads, building strong customer relationships, and driving sales growth. Proven track record of success in cold calling, pre-qualification, and appointment setting. Skilled in excellent interpersonal skills, positive communication, and active listening.
Professional Experience:
- Made outbound calls to prospective customers, introducing ADT's security solutions and assessing their needs
- Qualified leads and scheduled appointments for sales representatives, resulting in significant sales conversions
- Collaborated with the sales team to ensure seamless lead handovers and contributed to team sales goals
- Utilized cold calling techniques to engage with potential clients and promote company offerings
- Conducted needs assessments and provided relevant product information to keep prospects engaged
- Consistently met or exceeded key performance indicators (KPIs) in call volume, conversion rates, and appointment setting
Skills:
Excellent interpersonal and communication skills
Proven cold calling and pre-qualification skills
Active listening and needs assessment
Strong customer relationship building and management
Ability to work closely with sales teams and contribute to sales growth
Proficient in monitoring and improving KPIs