Adedokun Aderonke Abimbola

Aderonke Abimbola ADEDOKUN, B.Agric, MSc 45, Aare Onibon, Baj Park, Akingbile, Moniya, Ibadan, Oyo State, Nigeria. -,- OBJECTIVE An organized and detail-oriented professional with a strong background in client relationship management, communication, and administrative coordination. I am seeking to leverage my skills in scheduling, customer service, and data management in a dynamic role. My goal is to contribute to the success of a growing organization by ensuring efficient operations, enhancing customer interactions, and supporting overall business functions. EXPERIENCE International Institute of Tropical Agriculture- IFAD Agrihub Project (Administrative and Marketing Coordinator IFAD Agri-hub Awe) Aug. 2023- July 2024  Managed daily communication with clients and stakeholders, ensuring timely and professional responses to inquiries.  Coordinated schedules and appointments for team members, optimizing productivity and client satisfaction.  Maintained accurate records of client interactions and transactions, using CRM tools to enhance service delivery.  Assisted in the preparation of marketing materials, contributing to lead generation and client engagement efforts.  Supported budgeting and financial monitoring processes, aligning activities with strategic business goals.  Supported budgeting and financial monitoring to align activities with financial plans and HR processes.  International Institute of Tropical Agriculture - STEP-Oyo State Agribusiness Sustainability Trainer (Value Addition) Oct 2020-July 2023  Conducted training sessions and workshops, effectively communicating complex information to diverse audience.  Built and maintained relationships with students, teachers, and stakeholders, ensuring continuous engagement and program success.  Managed data collection and analysis, producing reports that informed decision-making program improvement.  Developed and implemented tailored communication strategies to promote agribusiness initiatives among youth. International Institute of Tropical Agriculture -Cassava Breeding Unit Dec. 2018 –Aug. 2020 (Research Intern)  Provided support in data management and analysis, contributing to the development of new agricultural products.  Assisted in client outreach efforts, gathering feedback and ensuring client needs were met. Prosperous Royal Hotel and Resort Centre Receptionist/Front Desk Officer Nov.2017-July 2018  Greeted and checked in guests, ensuring a warm welcome and efficient processing of arrivals and departures.  Managed reservations, including coordinating bookings, handling inquiries and cancellations, and maintaining accurate reservation records.  Addressed and resolved guest requests, concerns, and complaints promptly and professionally ensuring a positive experience.  Performed administrative tasks such as processing payments, managing correspondence and handling phone calls and emails EDUCATION University of Ibadan, Ibadan, Oyo State, Nigeria MSc in Agricultural Economics - University of Benin, Benin-City, Edo State, Nigeria BSc. Agric (Agricultural Economics and Extension Services) - SKILLS  Organizational Skills  Appointment Scheduling & Management.  Customer Relationship Management  Communication.  Data Management.  Team Collaboration.  Microsoft Office.  Leadership and Team Building.  Written and Verbal communication Skills.   TRAINING and CERTIFICATIONS  Strategic Management: The International Strategic Management Institute.  Project Management: The Basics of Success, University of California, Irvine via Coursera  The Resilient Entrepreneur via Young African Leaders Initiative (YALI)  Virtual Assistantship, ALX (In view) REFERENCE Available on Request