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DAYO OGUNDEJI
EXECUTIVE ASSISTANT
PROFESSIONAL SUMMARY
Detail-oriented and proactive Virtual Assistant with over 5 years of experience in administrative support, client
communication, and operations management. Skilled in handling calls, emails, and calendar scheduling while
ensuring seamless coordination between clients, vendors, and internal teams. Adept at managing CRM data
entry, documentation, and lead tracking with precision and confidentiality. Proficient in productivity tools, with
proven ability to streamline workflows, maintain accurate records, and support business growth.
SKILLS
●Calendar & Inbox Management
●Appointment Scheduling & Coordination
●Inbound & Outbound Calls Support
●Project Management
●Time & Task Management
● Cross-functional Collaboration
● Customer Relationship Management (CRM)
●Logistics Coordination
● Email and Chat Support
WORK EXPERIENCE
Administrative & Operations Support
Kinghaven Counseling Group - Remote, USA
08/2023 - 07/2025
● Handled inbound and outbound calls daily, emails, and messages, ensuring prompt responses and
professional communication with clients and providers.
● Scheduled and coordinated client appointments, managing calendars across multiple stakeholders to
ensure smooth transactions and timely follow-ups.
● Entered and maintained accurate client data in internal systems, supporting lead tracking, progress
monitoring, and service delivery.
● Prepared, organized, and maintained sensitive documentation in compliance with confidentiality
standards.
● Coordinated with multiple stakeholders to resolve requests, streamline operations, and improve service
efficiency.
● Provided administrative support to management, including calendar management, task prioritization,
and follow-up tracking.
Virtual Assistant
C2M Solutions Limited
01/2020 - 06/2023
● Manage two executive calendars, coordinating over 30+ meetings/month, including cross-timezone
sessions with clients, partners, and internal teams.
● Triage 100+ weekly emails across multiple inboxes, ensuring time-sensitive follow-ups and
communication clarity.
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● Develop and maintain SOPs and internal documentation using Google Drive and Microsoft Word,
improving workflow transparency and cross-team coordination.
● Track action items and project milestones across 10+ client engagements using Asana, increasing
delivery accuracy and accountability.
● Coordinate leadership travel and events logistics, handling bookings, vendor negotiations, and local
arrangements.
● Prepare polished client documents and decks using Google Slides, Docs, and Canva, ensuring brand
consistency and professionalism.
● Support payment schedules and invoice tracking, reducing manual administrative time by 25% through
automation and systematization.
● Conduct preliminary business research and market validation tasks, contributing insights for executive
decision-making.
Operations & Administrative Lead
Holla Memorial School
08/2017 - 12/2019
● Provided direct administrative support to the School Director, including calendar management,
stakeholder communication, and regulatory liaison.
● Designed and implemented new admin processes using Microsoft OneDrive and shared folders,
increasing operational efficiency by 40%.
● Digitized attendance and grading processes, cutting reporting errors and delays by 30%.
● Coordinated inspection logistics, school board meetings, and external audits, ensuring smooth
execution and compliance documentation.
● Managed vendor relationships and procurement processes, delivering a 6-month renovation project on
time and within budget.
● Drafted weekly updates, memos, and reports using Google Workspace and Canva, supporting
communication across all school units.
● Led onboarding and staff training on new tools and internal systems, boosting productivity and easing
transition periods.
PROJECTS
Virtual Assistant
Unsung Heroes Foundation - Poland
2023 - 2024
● Designed and executed a strategic plan to successfully launch a tech accelerator program in Nigeria,
positively impacting over 50 early-stage startups.
● Developed a comprehensive execution roadmap for the program, clearly outlining milestones, timelines,
and partner deliverables.
● Onboarded and managed startups for the accelerator program, providing essential access to mentors
and ensuring seamless engagement with investors and industry experts.
● Negotiated adequate promotional support, resulting in a significant 25% increase in applicant sign-ups
for the accelerator.
EDUCATION
Barrister at Law (B.L.): Law
Nigerian Law School, Bayelsa - Bayelsa, Nigeria
Bachelor of Law (LL.B.): Law
Obafemi Awolowo University, Ile-Ife, Osun State, Nigeria
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TOOLS
Microsoft Office Suite –Google Workspace –Microsoft Teams –Zoom –Google Meet –Asana –Trello –
ChatGPT –Canva –Loom –Calendly –Notion – Hubspot
CERTIFICATIONS
ALX AI Career Essentials 2024
ALX
Product Management 2023
EntryLevel
Project Management in Global Health 2020
University of Washington
