Adebowale Adokhai Solomon

Adebowale Adokhai Solomon

$6/hr
Online Chat Support, Content management, E-marketing, Translations, and Customer Service.
Reply rate:
38.3%
Availability:
Full-time (40 hrs/wk)
Age:
34 years old
Location:
Benin, Edo, Nigeria
Experience:
8 years
ADEBOWALE ADOKHAI SOLOMON-- Benin City, Nigeria Strategic thinking inspires me as a professional and also in my personal projects. I excel at leading results-driven multichannel outreach campaigns, consistently exceeding goals and performing in the top 2% of my team. My vision is to support enterprises in delivering winning business solutions in today’s competitive marketplace. WORK EXPERIENCE Station Manager/Data Analyst 11/21 to Date Chico Ventures and Energy Nig Ltd Benin City, Edo State Nig. Train service station staff. Assign, schedule, and monitor the tasks of service station personnel Answer and resolve customer needs and objectives. Maintaining inventory control of materials, items, and products. Maintain the service station premises in a neat and organized manner Maintain good relationships with vendors and suppliers. Supervise bills and collection of payments from customers for services rendered. Manually extracting data from primary and secondary sources Removing corrupted data and fixing coding errors and related problems Developing and maintaining databases, and data systems – reorganizing data in a readable format Performing analysis to assess the quality and meaning of data Filter Data by reviewing reports and performance indicators to identify and correct code problems Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends. Control Officer 05/2021 to 05/2022 Toby Emordi Int-L Benin City, Edo State, Nigeria. Collating, checking, and analyzing spreadsheet data generated from QuickBooks Examining company and financial control systems. Checking that financial reports and records are accurate and reliable Recommending for changes to be made if and where processes are not working Regularly monitoring inventory movement in all the sites Peer Support Moderator 01/2020 to 10/2020 Supportiv Remote Provide and facilitate online peer support for 30+ anonymous users daily in a safe group chat setting Marketing Assistant 11/2019 to 12/2019 KI-MARKETING Remote Led a project analyzing social media engagement; recommended cross-channel synergy which boosted engagement by 20%. Compiled social media metrics from over 50 accounts into Excel spreadsheets to identify the most effective social strategies. Used CRM to create email communications for an audience of 1000+ to drive sales Prepared images and captions that reached 1000+ followers on social media yielding an average 40% engagement rate. Sales Representative 02/2019 to 10/2019 Property Affinity Remote Exceeded service goals by engaging with 50+ people daily and achieving a high rate of customer satisfaction Performed in the top 2% of part-time salespeople for having reached the highest quota mark for the quarter Conducted outbound campaign to 100+ specially selected customers to assess satisfaction and build rapport Marketing Associate 07/2018 to 01/2019 Infinix Remote Led team in exceeding fundraising goals by 80% by diversifying funding streams from private donations to two public fundraising campaigns and grant awards Invited to speak on education to a 200+ audience at a local event. Service Executive 10/2008 to 09/2017 First bank Nigeria Ltd Benin City, Nigeria Teller Received cash from over 200 depositors daily with instant posting. Paying 100+ customers daily and transactions processed immediately Posting of 1000+ salaries of employees of organizations Customer Service Attend to 50+ customers having account-related issues daily Opening of 10+accounts daily as provided by the marketing team Inquiry and Issuance of checkbooks to 10+ customers ATM Support Officer Reconciled ATM balances of over 2 years difference. Loading of over 6 ATM machines on a daily basis Designed an excel sheet capable of balancing ATM differences of over 1 week English Tutor 03/2006 to 02/2007 Christ The King Secondary School Anambra State, Nigeria. I tutored 100+ students learning English as a second language. Helped 100+ students learn English grammar, pronunciation, and reading English. Developed course syllabus, curriculum, and teaching materials. Paired students up for English conversation practice. Tested students for comprehension of English and identified areas of needed improvement. SKILLS Customer Service-Customer Happiness, Customer Support, Chat Support, Customer Care. E-Marketing-Social Media Marketing, Web Analytics, Search Engine Marketing, Content Marketing, Affiliate Marketing, Email Marketing, Online Marketing, E-Commerce. Virtual Assistant- Data entry, Microsoft word, Internet and software-savvy, Calendar management, Administrative Assistant, Data Management-Spreadsheet.Sql, VBA, R Writing-Blogging, Content Management, Content Writing, Proofreading, and Copy Editing, Search Engine Optimization. System Control and Auditing, Fraud Investigation and Examination, and Human Resource Management. Cryptocurrency Trading, Data Mining, Data Warehouse, Big Data, Database Management, Information Systems, and Security. EDUCATION University Of Benin, Nigeria Bachelor’s Accounting Benin City, Nigeria 2004 University Of Benin, Nigeria Associate Computer Studies Benin City, Nigeria 2007 University Of Benin, Nigeria Associate Accounting Benin City, Nigeria 2000 CERTIFICATIONS / LICENSES Indian School of Business| Coursera Trading Basics University at Buffalo, The State University of New York| Coursera 2022 Blockchain Basics Smart Contracts Google Data Analysis| Coursera 2022 Foundation; Data, Data, Everywhere Ask Questions to Make Data-Driven Decisions Prepare Data for Exploration IBM Cloud Development| Coursera 2022 Web Development with HTML, CSS, and Javascript Essentials Developing Cloud Native Applications 2021 Introduction to Cloud Computing SV Academy Salesforce| Coursera 2021 Boosting Productivity through the Tech Stack Conversation Selling Playbook for SDRs The groundwork for Success in Sales Development. Foundation for Interviewing with Confidence University of Illinois| Coursera 2021 Auditing 2: The Practice of Auditing Arizona State University TESOL| Coursera 2021 Teach English Now! Foundation Principles West Virginia University| Coursera 2020 Forensic Accounting and Fraud Examination. The Hong Kong University of Science and Technology| Coursera 2020 Information Systems Auditing, Controls, and Assurance. eMarketing Institute 2019 Social Media Marketing, Blogging, Web Analytics, Search Engine Marketing, Content Marketing, Search Engine Optimization, E-Commerce, Online Marketing, Affiliate Marketing, and Email Marketing. SIITGO 2020 Customer Service Tech, Microsoft Excel, QuickBooks. Oracle 2007 Database Management (Oracle 10g) Alison 2019 Customer Service Nigerian Institute of Management 2007 Management CERTIFICATE OF ACHIEVEMENT Saylor.org Academy 2020 Human Resource Management, Management Information System AtoZ Markets 2020 Cryptocurrency Trading. ADDITIONAL INFORMATION Interests Club memberships, ceramics, traveling, community service, poetry, dancing, swimming References Available On Request
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