TOLUWALASE ADEBOLA
VIRTUAL ASSISTANT
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Lafia, Moha street, Bukan Sidi .
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Summary
Versatile professional transitioning into virtual assistance, with 1+ years of experience optimizing operations in
technical and government environments. Proven in streamlining workflows (30% faster project delivery),
resolving crises (40% fewer client complaints), and managing high-stake communications. Combines technical
agility with meticulous organization to drive efficiency in remote support roles
Gained hands-on technical experience in a fast-paced automotive workshop, assisting technicians with
diagnostics, maintenance, and inventory management. Developed strong problem-solving skills by
troubleshooting mechanical issues and optimizing workflows—building a foundation in precision, adaptability,
and process efficiency.
Directed end-to-end operations for a fabrication workshop, managing procurement, CNC machinery, and 5
artisans. Accelerated order turnaround 30%, minimized machine downtime 30%, and eliminated client complaints
through proactive problem-solving and cross-functional coordination—proving ability to streamline complex
workflows under pressure
Provided high-stakes executive support at the Ministry of Works, managing confidential documents, acting as
delegated signatory, and liaising across 10+ departments. Reduced inter-office routing time 25% while ensuring
100% compliance—demonstrating discretion, protocol expertise, and stakeholder management in government
infrastructure projects.
Experience
Intern, Al-bilal Automobile Workshop, Kpakungu, Minna, Niger state.
Jan 2023 - Jun 2023
1. Managed parts inventory and streamlined procurement processes, improving workflow efficiency.
2. Assisted technicians in diagnostics and repairs, utilizing technical tools (OBD-II scanners, workshop software).
3. Interacted with customers to explain repairs and service updates.
4. Resolved mechanical issues through structured troubleshooting.
Operations manager, Arthsteel Engineering Workshop, Off Makurdi road, Bukan Sidi, Lafia, Nasarawa.
Jan 2025 - Mar 2025
1. Prevented procurement errors for 100–130 weekly materials by auditing 100% of inventory against
specification standards, eliminating rework delays across 5 artisans’ workflows.
2. Accelerated order turnaround 30% and reduced client revision requests 40% by optimizing schedules, resolving
bottlenecks, and translating technical needs between customers/admin.
3. Eliminated complaints about abandoned on-site tasks by personally supervising critical projects during peak
workload, ensuring 100% completion.
4. Minimized machine downtime 30% by operating and troubleshooting CNC plasma systems while concurrently
directing workshop operations for 5 artisans.
Administrative Assistant to Senior Engineer, Ministry of works transportation and housing Lafia,
Nasarawa State Government House Shendam Rd.Lafia.
May 2025 - till present
1. Manage confidential engineering documents for senior leadership, ensuring accurate digital/physical filing
and 100% compliance with ministry protocols.
2. Act as delegated authority in the engineer’s absence: signed for critical deliveries, resolved stakeholder
inquiries, and made time-sensitive decisions to prevent workflow delays.
3. Streamline inter-departmental document routing across 10+ ministry offices, reducing handover time by 25%
and minimizing miscommunication risks.
4. Serve as primary liaison for visitors and staff, professionally representing senior leadership while managing.
Education
B. Eng., Federal University of Technology, Niger state – 2024
SSCE, Hall of Fame Academy, Lagos state - 2015
Skills
Typing (Skillful)
Microsoft Excel (Beginner)
Google workspace (Novice)
Interest
Bespoke Shoe making