Adebisi Adebowale

Adebisi Adebowale Lagos, Nigeria | (- |-linkedin.com/in/adebisi-adebowale SUMMARY ●​ Virtual Assistant with 4+ years of experience providing high-level administrative support to executives in fast-paced environments. ●​ Expert in managing complex calendars, coordinating 30+ appointments monthly, and ensuring seamless scheduling across multiple time zones. ●​ Proficient in handling confidential information, managing travel arrangements, and organizing logistics for meetings and events. ●​ Skilled in project management, utilizing Asana and ClickUp to monitor timelines and ensure 100% on-time project completion. ●​ Adept at maintaining accurate records, performing data entry with 99% accuracy, and ensuring smooth workflow across departments. CORE COMPETENCIES ●​ Technical Proficiencies: Microsoft Office Suite | Salesforce | Zendesk | HubSpot | Google Workspace | Data Entry | Appointment Scheduling | Travel Management | Research ●​ Tools: Hootsuite | Buffer | Canva | Asana | ClickUp | Trello | Notion ●​ Soft Skills: Communication | Problem-Solving | Time Management | Adaptability | Customer Service | Attention to Detail | Confidentiality | Multitasking | Organization WORK EXPERIENCE Executive Virtual Assistant​ January 2024 - Present Digitory Marketing – Remote ●​ Scheduled and coordinated 20+ team meetings per month using Google Calendar and Zoom, achieving a 100% on-time rate and improving team coordination. ●​ Provided client support to 15+ clients weekly via email, maintaining a 95% satisfaction rate and resolving issues within 24 hours on average. ●​ Designed and scheduled social media content for Instagram, LinkedIn, and Facebook using Canva and Hootsuite, increasing post engagement by 25% and follower growth by 20% in 3 months. ●​ Conducted social media performance analysis using Google Analytics and Hootsuite Insights, identifying trends that improved campaign click-through rates by 15%. ●​ Maintained and updated internal databases and reports in Google Sheets, reducing data errors by 30% and automating recurring tasks to save 10 hours monthly. Executive Virtual Assistant​ September 2024 - February 2025 Daniekeys Tech Hub – Remote ●​ Managed CEO’s calendars, coordinating 30+ appointments monthly and ensuring timely reminders to reduce scheduling conflicts by 90%. ●​ Monitored project timelines in Asana/ClickUp, delivering weekly updates and ensuring 100% on-time project completion while maintaining strict adherence to deadlines. ●​ Supported social media management by creating and scheduling 20+ posts weekly across Instagram and LinkedIn, leading to a 30% increase in engagement within 3 months. ●​ Implemented data-driven social media strategies, boosting engagement by 35% and growing followers by 20% over 6 months. Social Media Manager ​ January 2023 - Present Sole Mates – Remote​ ●​ Utilized Hootsuite to schedule and manage 150+ posts monthly, achieving a 98% on-time publishing rate and maintaining consistent brand messaging. ●​ Adapted content strategies based on trend monitoring, resulting in a 25% increase in engagement on Facebook and Instagram platforms. ●​ Conducted analytics and reporting, identifying growth opportunities that improved click-through rates by 30% and boosted website traffic by 15%. ●​ Enhanced community engagement by responding to 95% of user comments and DMs, increasing brand loyalty and positive sentiment by 35%. B2B Outlet Manager ​ January 2022 - December 2022 Fazsion – Lagos, Nigeria​ ●​ Optimized product uploads on Unleashed Software, improving accuracy across 500+ product listings and reducing stock discrepancies. ●​ Reduced stock shortages by 25% by implementing efficient inventory practices aligned with company policies. ●​ Leveraged social media platforms to upsell products, exceeding monthly sales targets by 30% and contributing to a 35% increase in online sales through targeted campaigns. ●​ Provided exceptional customer service by assisting with inquiries, resolving issues, and ensuring a 95% customer satisfaction rate, fostering positive relationships and repeat business. Customer Service Representative ​ June 2019 - January 2022 Jumia – Lagos, Nigeria ●​ Resolved 150+ customer inquiries weekly via phone, email, and chat, maintaining a 95% satisfaction rate and a 90% first-contact resolution rate. ●​ Achieved 99% accuracy in customer records by updating real-time data in Salesforce CRM, improving team efficiency and data reliability. ●​ Surpassed sales goals by 30% through upselling and cross-selling, boosting monthly revenue. ●​ Trained new team members on customer service best practices, reducing onboarding time by 20% and improving overall team performance. EDUCATION Lagos State University – Lagos, Nigeria ​ BSc Political Science Education CERTIFICATIONS & TRAININGS Fundamentals of Digital Marketing Google Digital Garage 2018 January 2024 Virtual Assistant Skills in the Digital Age ALX December 2024 Social Media Marketing Hubspot December 2024 Customer Service Skills Alison Instagram Marketing Basics Simplilearn March 2024 September 2023