I am a dedicated Technical Support Engineer specializing in Microsoft 365, focusing on delivering effective solutions that enhance productivity and optimize user experience. I have extensive experience resolving complex technical issues, ensuring system reliability, and supporting users to maximize their M365 environment. In addition to my expertise in Microsoft 365, I have a background in user interface and experience design, allowing me to approach problem-solving from a user-centric perspective. My experience with Azure cloud identity strengthens my ability to implement secure and efficient cloud-based solutions. Passionate about technology and continuous learning, I thrive on creating impactful solutions and collaborating with like-minded professionals to drive innovation in the tech space.