Adebayo Ismaeel Olamilekan

ADEBAYO, Ismaeel Olamilekan Contact Address: Lagos, Nigeria | Email:-| Phone: - PROFESSIONAL SUMMARY Detailed-oriented virtual assistant and short-term rental enthusiast with 3+ years of dedicated experience in the delivery of highvalued services ranging from email management, data entry, client support, meeting coordination, and calendar scheduling, etc. Skilled in active listening, clear communication, and providing personalized support to enhance client’s satisfaction. Possess strong interpersonal skills and the ability to collaborate with people to achieve set objectives. Committed to continuous learning and staying updated with industry best practices. Highly organized, result-oriented, and able to prioritize tasks and meet deadlines as and when due. CERTIFICATIONS • Master class training on short term rentals and virtual assistant skills (2024). SKILLS Administrative: • Meeting Coordination: Proper planning of meetings to ensure scheduled time is adhered to. • Email Management: Highly efficient in the use of email management to help busy professionals manage their emails effectively and help them save time for other personal productive activities. • Lead Generation: Skilled at generating leads for clients to ensure the right connections are made at the right time. • Calendar Scheduling: Expert at scheduling appointments using the calendar to ensure important deadlines are met. • Research Assistant: Adequate research skills on subjects relating to easing clients’ tasks and ensure that information sourced for are well detailed. • Property Listing: An effective Airbnb arbitrage agent to help willing clients list their properties on platforms like Airbnb, bookings.com, VRBO, Zillow, and corporate apartments.com, etc. for short and long-term rental purposes, thereby increasing revenue generation at a cheaper cost. • Travel Arrangements: Help clients manage their travel arrangements and ensure that every detail is paid attention to. • Guest Communication: Ensure effective communication with guest to lighten up their mood and make them feel at home. • • • Customer Support: Offer high support to customers who are in dire need of information that could make things easier for them. Data Entry: Highly skilled in collecting and organizing data to keep a clean record of activities and events. Social Media Management: A successful social media manager who is skilled at developing captivating contents to increase client’s customer-base and interact with customers on social media platforms, providing answers to their inquiry and offering supports. Technical: • Microsoft office tools: Proficient in the use of word, excel, power-point, and outlook to deliver work efficiency. • Google: Adept in the use of google workspace such as google docs, form, sheet, and calendar for such things as calendar scheduling, travel arrangements, and email managements, among others. • Communication: Effective user of communicating tools like Microsoft teams and zoom for effective communication, meeting arrangements, etc. • Lead Generation: Skilled in using lead generation tools such as Apollo, Get prospects, Crunchbase, and lead boxer, etc. PROFESSIONAL EXPERIENCE Virtual Assistant Haliham Engineering Jan 2022–Present • Expertly attended to clients’ need leading to 75% increase in clients-base. • Handled effective communication between customers and the company to ensure customers’ satisfaction. • Scheduled calendars between prospective clients and the head of the organization to boost effective time management by 100%. • Served as a point of contact for over 500 customers in 2 months to proffer adequate solutions to their inquiries • I prepared notes to keep track of important meetings, travels, and deliveries that brought about 80% efficiency improvement in how we deliver services to clients. • Executed the monitoring of online projects to ensure deliverables were completed. • • Proactively engaging potential clients through the lead generation process and brought them onboard for different business dealings. Set up meetings using zoom and Microsoft teams to ensure effective collaborations with clients and attend to their complaints on various needs. Social Media Manager Hollantex, Shanghai, China. Apr 2019–Dec 2020 • Developed engaging contents to enhance promotional activities on Facebook, X (formerly twitter), Instagram and TikTok leading to exponential growth in sales by 65% in the first 2 months. • Interacted with online customers and created various promotional contents to increase their participation in company’s online activities • Scheduled posts and deliver online at peak periods for clients to relate with. • Through regular chats, I responded to 100% of customer’s inquiries regarding company’s products, promotional activities, giveaways, end of the year sales, and future projects. • Maintained active communication with past, present, and future clients for important collaborations on behalf of the company. • Wrote contents to be used by ambassadors like Yemi Alade, Nancy Isime, and Toke Makinwa, among others for the promotion of the company to attain a wider reach. • Interacted with clients and local ambassadors from different African countries like Tanzania, Kenya, Angola, Malawi, Senegal, etc. for the expansion of products in the different countries and possible collaborations for future dealings. • Performed weekly analytic reports to ensure the company is still in sync with deliverables regarding its stated mission and vision. • Sent daily reports to management on progress, shortcomings, and possible areas that required attention for maximum productivity. • Took part actively in the meetings that involved the possible expansion of the company to European countries. • Participated in regular on-call rotation for 24/7 production and client support. EDUCATION • • Master of Engineering (MSc) – Chemical Engineering Nanjing University of Science & Technology (NJUST), Nanjing, China 2022 Bachelor of Science (BSc) – Industrial Chemistry Adekunle Ajasin University, Akungba Akoko (AAUA), Nigeria 2015