Adaora Okoli
Abuja, Nigeria | --EDUCATION & CERTIFICATION
BSc. Nutrition and Dietetics (CGPA: 3.64/4)
University of Nigeria, Nsukka – Enugu, Nigeria
ALX Virtual Assistant Certification
Digital Marketing Certification
2014 -
PROFESSIONAL SUMMARY
Adaora is an organized and results-oriented Virtual Assistant with a knack for keeping
operations running smoothly. She has a strong background in administrative support,
social media management, and content creation, helping businesses stay productive
and engaged with their audience. She’s skilled in calendar management, data entry,
email handling, and social media marketing, ensuring that tasks are completed
efficiently and workflows remain seamless. With hands-on experience using Canva,
Microsoft Office, Google Suite, and project management tools like Trello and Asana,
she has successfully supported multiple clients, fine-tuning content strategies that led
to a 50% boost in brand visibility. Adaora is passionate about optimizing processes,
staying organized, and delivering results. She thrives in fast-paced environments and
is committed to helping businesses grow through efficiency, strategy, and attention to
detail.
CORE SKILLS & COMPETENCIES
● Virtual Assistance & Administrative Support
● Calendar & Email Management
● Data Entry & Transcription
● Social Media Management & Content Creation
● Graphic Design (Canva and Adobe Creative Suite)
● Social Media Strategy & Engagement
● Customer Service & Relationship Management
● Market Research & Lead Generation
● Leadership & Team collaboration
● Time management & Multitasking
● Detail-orientedness & Accuracy
● Strong critical thinking & Problem-solving skills
● Excellent organizational & project management skills
WORK EXPERIENCE
Communications Officer/Social Media Manager
March, 2025 – Present
The Sludge Hub
Maryland, Baltimore – USA (Upwork)
● Develop engaging content for various communication channels, including the
website (sludgehub.org), social media platforms, and newsletters by gathering
articles, blog posts, creating visual content, and modifying video content.
● Support the management of The Sludge Hub & Company's social media
presence, including scheduling posts, monitoring engagement, and identifying
opportunities to expand the business’s reach.
● Update and maintain the organization's website.
● Provide support for outreach activities by pushing out materials onto listservs,
messenger groups, and other social media platforms
Relationship Manager (Platinum Banking)
Jul. 2023 – Present
Guaranty Trust Bank – Abuja, Nigeria
● Build and maintain strong customer service relationships with corporate and HNI
customers by providing tailored financial solutions to drive deposits, liabilities,
and business growth.
● Prepare and deliver weekly and monthly financial report slides, providing
insights on revenue trends and portfolio performance.
● Identify market opportunities to promote the bank’s financial products and
maximize profitability.
● Analyze financial statements to assess loan eligibility, mitigate risks, and ensure
customers’ sound credit decisions.
Administrative Assistant/Social Media Manager
Oct. 2023 – Present
Live Your Strength/Precise Financial Solutions
North Port – Florida, USA (Upwork)
● Create, edit, manage, schedule engaging social media content using Loomly
and Facebook Meta Suite to ensure consistency across platforms and improve
brand visibility.
● Efficiently manage appointment schedules, calendars, coordinated meetings via
Zoom and Teams, conferences, and travel arrangements.
● Handle email correspondence and phone calls, responding promptly and
professionally to prospective and existing customers.
● Prepare reports, presentations, and spreadsheets to enhance team productivity
and decision-making processes.
● Conduct data entry and analysis, maintain spreadsheets to enhance reporting
accuracy and keep files organized.
● Manage and update the company’s CRM system, Wealthbox to optimize lead
tracking and client relationship management.
● Track and follow up on pending tasks using Trello and Asana to keep projects
on schedule and reduce workflow bottlenecks.
● Conduct in-depth research on assigned topics that will provide actionable
insights for the businesses.
Social Media Marketing Assistant
Oct. 2024 – March, 2025
Family First House Buyers Inc.
Alberto – Canada (Fiverr)
● Developed and executed engaging social media content to attract potential
buyers and renters.
● Managed and scheduled posts across Facebook, Instagram, LinkedIn, and
TikTok, using Hootsuite and Meta Facebook suite.
● Responded to inquiries, comments, and DMs, fostering relationships with
buyers.
● Monitored and analyzed the business’s key metrics to provide insights to refine
marketing strategies and boost the company’s engagement.
Tiktok Specialist
Oct. 2024
Pre Eminent App
Fiverr
● Researched and leveraged trending sounds, hashtags, and challenges to
enhance visibility and virality.
● Created high-quality short-form videos, incorporating text overlays/captions,
transitions, and effects to maximize the business’s engagement.
Content Creator/Social Media Manager
Mar. 2023 – Apr. 2024
The Gum Chums
Liverpool – England, UK (Fiverr)
● Developed engaging posts, infographics, and short videos to educate young
children and parents on dental health.
● Redesigned and maintained the company’s website using WordPress and
Portfoliobox web builders.
● Scheduled and published content across Facebook and Instagram.
● Publicized workshops, outreach programs, and community events, boosting
participation and awareness.
Reddit Specialist
Sept. 2024
The James King
Fiverr
● Identified high-performing keywords and phrases from Reddit discussions to
optimize content for search engines.
● Extracted ideas from high-engagement posts and comments to create valuable
and relevant content for the business.
Social Media Manager
Apr. – May, 2022
Snounds Music, The Vixen Magazine, Music Head Club
Atlanta – Georgia, USA (Upwork)
● Engaged Twitter and Instagram audiences through comments, likes, and direct
messages to boost brand visibility and audience engagement.
● Managed all DMs, responding promptly and professionally to inquiries, nurturing
leads, and strengthening customer relationships.
● Handled email outreach by crafting and sending follow-ups to drive potential
customers further into the sales funnel.
● Implemented engagement strategies that increased social engagement reach
and improved sales conversions.
Youtube Content Creator
Apr. 2021 – Nov. 2024
Adaunleashed
Abuja – Nigeria
● Created engaging YouTube content tailored to different audiences, ensuring
high viewer retention.
● Edited professional-quality videos using CapCut, InShot, KineMaster, and other
tools to maintain a consistent and brand-appropriate style.
● Applied SEO strategies using VidIQ and TubeBuddy to boost video visibility and
increase click-through rates.
● Designed eye-catching thumbnails with Canva, InShot, Phonto, and PhotoRoom
to attract more views.
● Recorded high-definition videos with an iPhone.
Customer Support
Feb. 2017 – 2018
Payporte
Abuja – Nigeria (Upwork)
● Shared updates on discounts and special offers, helping customers stay
informed and boosting sales.
● Engaged with customers proactively, offering support and ensuring a positive
experience.
● Collected and analyzed feedback to understand customer needs and improve
products or services.
● Responded to reviews and messages on social media, building trust and
strengthening brand reputation.
VOLUNTEER ACTIVITIES
Community Service Volunteer
Aug. 2022
Iburu and Goningora IDP camps, Kaduna – Nigeria
● Organized a medical outreach initiative in remote areas of Nasarawa and
Kaduna states, specifically targeting underserved communities at Karu LGA and
the Iburu IDP camps.
● Disbursed relief items and medication to 1200+ refugees at the camp.
● Documented the records of medication being disbursed to displaced persons.
Health Volunteer (Community Tracker)
May. – Oct. 2021
HIV Unit, Federal Teaching Hospital, Abakaliki, Nigeria
● Actively coordinated the follow-up of 250+ new ART clients to track adherence,
side effects, and ensure appointments are followed through with.
● Mobilized the provision of adequate support for 1000+ clients’ and access to
recommended care, treatment, and emotional support.
Community Service Volunteer
Apr. – Jun. 2019
Nazarene Rural Health Ministries, Kaduna State
● Distributed relief food items and medications to 400+ refugees at IDP camps.
● Organized the distribution of foods to 75 volunteers.
WORKFLOW TOOLS
● Trello
● Asana
● Monday.com
● Time Doctor
● LastPass
● Zoom
● Slack
● Google meet
● Google Drive
● Dropbox
● OneDrive
● Canva Pro/Figma/Adobe Photoshop
● Capcut/VSCO/Adobe Premiere Pro
● Notion
● Microsoft Dynamics 365/Wealth Box/ Zoho (CRM)
● Zendesk
● Write sonic
● Chat GPT
● Apollo.io
● Getprospect
● Crunchbase
● Tawk.io
INTERESTS
● Volunteering, documentaries, photography, and languages
