Adaobi Ubah

ADAOBI UBAH-| - LinkedIn: Adaobi Ubah's LinkedIn Profile Portfolio: Adaobi Ubah's Portfolio Dedicated Executive Assistant experienced in supporting C-suite executives in fast-paced environments with a proven track record in office/operations management. Proven track record of streamlining operations, and managing calendars. Excited to leverage years of hands-on experience and expertise to enhance executive effectiveness, and cross-functional communication and streamline operations. SKILLS ● ● ● ● ● ● ● ● ● Communication Management: Calendar, Email and Inbox management Calendar Coordination: Meeting and Appointment Scheduling, and Travel Arrangements. SOP and Business Process Documents, Reports, Memos, and Presentations Creation. CRM Setup, Automation and Management (Hubspot, Monday.com, Asana, Trello) Resource Planning and Budget Management Client Relations: Main point of contact, Change Management, Issue Resolution Vendor Management and Contract Negotiation Proficiency in Project/Task Management Software (Asana, Trello) Proficiency in Microsoft Office Suite and Google Suites (Excel/Sheets, Word/Docs, Presentation/Slides) PROFESSIONAL EXPERIENCE Project Assistant (Executive) 09/2021 - 12/2023 Bethany Ritchie Creative Services | United Kingdom ● Developed SOPs, business process documentation, project plans, budgets, and resources for ’product creation and launch initiatives using tools such as Monday.com and Visio. ● Coordinated and facilitated communication between executive team members, departments, and external stakeholders. ● Improved project efficiency by 20% and reduced costs by 15% by implementing process improvements to optimise workflow efficiency and enhance project outcomes by leveraging CRM systems for automation. ● Supported internal teams with note-taking, action item tracking, agenda creation, and deck preparation for meetings and presentations. Project Manager 04/2020 - 07/2021 Bodyfit with Asa ● Accomplished a 30% increase in signups within the first two months of project implementation by analyzing feedback from customer surveys. ● Conducted risk assessments and developed mitigation strategies to minimize project risks and maximize opportunities for success. ● Analyzed existing CRM processes and workflows, identifying areas for improvement and teaching and implementing innovative solutions. ● Ensure compliance with organizational policies, procedures, and regulatory requirements throughout the project lifecycle. Executive Assistant 01/2018 - 03/2020 Stalo ● Supported senior executives with calendar management, travel arrangements, vendor negotiations, and meeting coordination using Google Workspace and Microsoft Office Suites ensuring alignment with organizational priorities. ● Assisted in vendor management and negotiation processes, sourcing services, and supplies, optimizing cost efficiency and quality for project-related activities. ● Oversaw meeting materials and administrative tasks to facilitate project execution, utilizing tools like Slack and LastPass for efficient communication and task management. EDUCATION Bachelor of Arts in Linguistics, University of Nigeria, Nsukka 2016 - 2020 CERTIFICATIONS / PROFESSIONAL TRAINING 1. Google Project Management Professional Certification- ● The Google Project Management Certification is a specialisation that contains six(6) courses involving hands-on training on Project Management Foundations, Initiation, Planning, Execution, Agile Project Management and Capstone projects. 2. Technical Support Fundamentals, Coursera (2022) 3. Social Media Management, Coursera (2022) 4. Customer Service Fundamentals, Coursera (2022) 5. The Fundamental of Digital Marketing, Grow with Google Africa (2020) VOLUNTEER WORK Volunteer Teacher/Administrative Assistant 02/2023- 12/2023 Army Children Primary School ● Assisted in maintaining accurate student records, including attendance, grades, and assessment data, using digital record-keeping systems. ● Provided administrative support to the school principal and teachers, including scheduling appointments, managing correspondence, and preparing documents. ● Conducted assessments to identify students' reading levels and individual learning needs and collaborated with teachers to integrate literacy instruction into the curriculum across all subjects. ● Organized and coached sports activities, promoting teamwork, discipline, and physical fitness among students. LANGUAGES ● ● ● English Language Igbo Language German Language Full Professional Proficiency Native Proficiency Elementary Proficiency