Adaobi  Elsie Okeke

Adaobi Elsie Okeke

$10/hr
Customer Service Expert, Business Development Analyst, Virtual Assistant.
Reply rate:
50.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lekki, Lagos Nigeria, Lagos, Nigeria
Experience:
10 years
ADAOBI ELSIE OKEKE Tel: - |-| http://www.linkedin.com/in/okekeadaobi-elsie-1508b738 PROFESSIONAL SUMMARY . A highly skilled and experienced Business Developer and Sales Analyst with over 10 years of expertise in identifying and capitalizing on new business opportunities. Demonstrated success in building and nurturing relationships with new and existing clients in diverse sectors such as Oil and Gas, Cement, Manufacturing, Pharmaceutical, and FMCG. Adept in strategic sales, marketing, and customer relationship management, with vast knowledge of CRM tools including Hubspot, Zoho,Pipe drive. AREAS OF EXPERTISE • • • • • • Strategic Sales And Marketing Customer Relationship Management Supply Chain Management Strategic Planning And Innovation Negotiation And Persuasion Conflict Resolution And Management • Relationship Building • • Interpersonal and Communication Skill Microsoft Office Suite • Team Leadership PROFESSIONAL EXPERIENCES Key Result activities and Compliance Manager, North Region, Lyn-Edge Pharmaceuticals, Nigeria [November 2022 – Present.] I am leading a team of 19 to ensure the successful execution of key result activities while maintaining strict adherence to regulatory compliance standards to drive the company's sales targets. • • • • • Ensured alignment of representatives with the company’s sales activity strategy. Implemented Key Result Areas (KRAs) including prescription generation, demand creation, distribution, shop floor merchandising, public mobilization, consumption, and remittance. Monitored sales activity progression through monthly plans of action and weekly muster roll reports. Managed stock requests and daily confirmation of products and promotional items for courier delivery to respective territories. Prepared comprehensive monthly sales and milestone performance reports. • • • • • • • Conducted weekly and monthly calls with representatives to discuss sales achievements, identify areas for improvement, and ensure field effectiveness. Ensured supervisors conducted outstation visits with their teams at least once every two months. Enforced routine checks on representatives’ cars and promoted a car maintenance culture. Held strategy calls with area managers and supervisors for territory-specific advancements. Identified new business opportunities, product, and territory development. Flagged discrepancies in representatives’ muster gauge reports and notable unexplained debts. Managed and maintained strong customer and team relationships. Business Development Manager Rossetti Tiles Ltd | [August 2021 -October 2022] Key Responsibilities • Co-ordinates with company executives, sales & marketing Professionals to review current market trends in order to propose new business ideas that can improve revenue margins. • • • • Generates new sales leads, pursuing leads and moving them through the sales cycle. Researching prospective accounts in target markets Setting goals for the business development team and developing strategies to meet those goals. Researching, planning and implementing new target market initiatives. Attending conferences and industry events. Business Development Manager Raybond Technical Limited | [September 2020-May 2021] An Engineering solution and Distribution Company known for its strategic sourcing, procurement and supply chain management in the Oil and Gas Industry, FMCG, Pharmaceutical Industries, Construction Companies etc. Key Responsibilities • • • • • • • Contacting potential clients to establish rapport and arrange meetings with clients. Assigning of targets to the marketing and sales team and to make sure that the targets are being met. Preparing quotes and proposal for clients. Strategic sourcing of equipment from the original equipment manufacturers. Developing of new strategies for business growth and ensuring they are implemented. Maintaining a good customer relationship between the organization and our clients (new & Existing) Supply chain management in the FMCG, Oil and Gas Industries, pharmaceuticals Industries, Construction companies etc. • Organizing sales trainings for the external sales team of the company on the brands we represent, which includes Thermax, Donaldson filters, Dehn Surge and Lightening protection system, pro-face by Schneider etc. Key Achievements • Successfully completed a project on SKF Lincoln Lubrication System for African Founders Limited, Ogijo, Ogun State. • Increasing the sales revenue of the company by partnering with different companies like Glass Force, Nestle, Hayat Kimya, Unilever, Julius Berger etc. • Service delivery of Dehn Surge and Lightening Protection System to Hayat Kimya, Ogun State. Senior Sales Engineer Maldini Marble & Granite (Rosseti Tiles ltd) [February 2015-August 2020] Key Responsibilities • • • • • Prepare and deliver technical presentations explaining products and services to prospective customers Assist in giving information on the manufacturing process of the products. Confer with customers and Engineers to access material needs and to determine system requirements Secure and renew orders and arrange delivery. Plan and modify products to meet customer need Recommend improved materials or machinery to customers showing how changes will lower costs or increase production. Collaborate with sales team to understand customer requirements and provide sales support Help clients solve problems with installed equipment Calculate client quotations. Sales / Marketing Engineer AFRO ASIA AUTOMOBILE & PLASTIC LTD (CHICASON GROUP) | [June 2011 - January 2015] Key Responsibilities • Negotiating and closing sales in line with the company’s sales process and policy • Offering after sales support services • Administering Client’s accounts • Analyzing cost and sales • Assist sales and market Manager in the implementation of the Marketing sales strategy to achieve / deliver the budget. NYSC –Site Engineer (Youth Service) SABBYN NIGERIA LTD, A3/18 Federal Housing Estate, Olomore Abeokuta, Ogun State • • Prepared work progress reports. Inspected project work at the site. • Collaborated with the design team to modify plans and resolve any design-related issues that arise during construction. Industrial Trainee (Industrial Training) Nigerian Petroleum Corporation (NNPC), Port Harcourt • • • • Inspected and dewatered crude oil at the tank farm. Metered and controlled the movement of products. Processed crude oil from the tank farm to the Central Processing Unit (CPU). Collected crude samples for laboratory analysis. EDUCATION • Post graduate Diploma (Petroleum Engineering)FUTO, Owerri (in view) • B.Eng Chemical Engineering, Nnamdi Azikiwe University, Awka • Senior School Certificate Examination (SSCE), Abia State Senior Science School, Ihie, (2002) • Junior School Leaving Certificate (FSLC) Girl’s Secondary School, Umuahia, Abia State. (1998) • First School Leaving Certificate (FSLC) Mercy Primary School, Umuahia, Abia State (1994) (2008) TRAININGS AND CERTIFICATION • • • • • • System Building and effective reporting Fire Fighting and Safety Fields sales management: Impact training & Management consulting Lagos. Digital Witch IT Support Community In -demand Technical Skills Udemy- Customer Success Manager (CSM) Coursera- Customer Support Fundermentals SKILLS AND ATTRIBUTES • Analytical and problem Solving Skills • Extensive knowledge of the products • A solid technical background • Ability to build Tenacity • Team working ability • Excellent Date processing REFEREE Available on request.
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