Adama Mercy

ADAMA MERCY Surulere, Lagos. | 101283 PROFESSIONAL SUMMARY Executive Virtual Assistant/Executive Assistant with over four years of experience delivering high-level administrative support to executives and teams. Expertise includes calendar and inbox management, meeting coordination, client communication, task follow-up, and handling confidential information. Proficient in remote collaboration tools and recognized for reliability, discretion, and operational efficiency. SKILLS & TOOLS Executive support Calendar and inbox management Email correspondence Task and workflow coordination File and Document management Customer complaint resolution Google Workspace Monday.com/Asana Slack| Zoom| Google Meet Calendly PROFESSIONAL EXPERIENCE Administrative Assistant | Jul 2025 - Present Flux Culture Limited, Lagos Coordinate daily workflows for a 10-member team, assigning tasks, monitoring progress, and communicating updates to maintain productivity Resolve customer complaints and act as liaison between clients and admin teams, improving response time and client satisfaction Conduct research on current business solutions with clients to determine additional services to increase department revenue Administrative Assistant | Sept 2016 - Mar 2019 Kingscare Women Specialist Clinic Structured and managed digital files by clients, improving record accuracy and accessibility Coordinated calendars and appointments, preventing scheduling conflicts and missed appointments EDUCATION B.Sc. Sociology | Ahmadu Bello University -Zaria, Kaduna state CERTIFICATION Executive Assistant- RESA AFRICA| Nov, 2025 MS Digital Literacy - CISCO Networking Academy | Jul, 2024 REFERENCES Available upon request