Adam Yusuf

Adam Yusuf

$18/hr
Expert in live chat, email & phone support, CRM tools, issue resolution, and customer satisfaction.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
30 years old
Location:
Mumbai, Maharashtra, India
Experience:
7 years
ADAM YUSUF Adam Yusuf Mumbai, 400053, India --LinkedIn Pro le Professional Summary Dynamic and results-driven sales professional with over 7 years of experience in managing sales operations, developing strategies, and leading high-performing teams. Proven ability to drive revenue growth, build strong client relationships, and oversee end-to-end sales processes. Skilled in utilising CRM tools and data-driven approaches to enhance decision-making and achieve sales objectives. Skills • Sales Strategy and Leadership: Expertise in developing and executing sales strategies, managing teams, and exceeding revenue targets. • Client Relationship Management: Building long-term partnerships with enterprise and mid-market clients, driving satisfaction and retention. • CRM Expertise: Pro cient in Salesforce, HubSpot, and Zoho CRM for sales pipeline management and reporting. • Revenue Growth: Skilled in identifying upsell opportunities and increasing account pro tability. • Cross-Functional Collaboration: Working closely with marketing, operations, and product teams to align sales strategies with organisational goals. • Data-Driven Decision-Making: Leveraging analytics to inform strategies and identify opportunities for improvement. Professional Experience fi fi fi Full Creative | Chennai, India : Client Account Manager (August 2022 - October 2023) • Directed sales efforts for a portfolio of international clients across Canada, the USA, and the UK, achieving a 20% increase in client satisfaction. • Collaborated with cross-functional teams to align sales and service delivery strategies, ensuring seamless client experiences. • Trained and mentored junior team members, fostering a culture of continuous improvement and excellence. • Conducted market trend analysis and integrated client feedback into sales approaches, leading to enhanced service offerings. Eazy Diner Pvt. Ltd | Mumbai, India : Assistant Sales Manager (August 2021 - January 2022) • Managed key accounts by onboarding and maintaining strong relationships with restaurant partners, resulting in a 15% increase in client retention. • Led the coordination of exclusive dining events, boosting customer engagement and brand recognition. • Worked closely with product teams to align sales strategies with emerging market trends and user demands. BYJU'S | Guwahati, India: Business Development Associate (October 2020 - February 2021) • Implemented strategic plans to expand the client base, increasing lead generation by 25%. • Executed targeted sales initiatives, improving conversion rates through tailored client engagement. Trident Group of Hotels | Mumbai, India: Banquet Sales Executive (December 2018 October 2020) • Negotiated high-value client contracts, driving an 18% increase in event pro tability. • Coordinated large-scale events, including those for prestigious clients such as BCCI and Mumbai Indians. • Delivered cost-ef cient solutions while maintaining high-quality service standards. Ginger Hotels | Mumbai, India: Sales Executive (September 2017 - November 2018) • Oversaw sales operations for 42 properties, signi cantly contributing to revenue growth. • Played a key role in the launch of two new properties, ensuring smooth integration into operations. The Park Hotels | Mumbai, India: Management Trainee (July 2016 - August 2017) • Assisted in developing sales and event strategies across various departments, enhancing business outcomes. • Gained hands-on experience in sales processes and client relationship management. Education Bachelor of Science in Hospitality & Hotel Administration Institute of Hotel Management, Guwahati, India Graduated July 2016 fi fi fi References Available upon request.
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