Adam Steiner
Objective
A role that will utilize my experience in web content development, documentation, and
instructional design.
Technical
Summary
Adobe Experience Manager, Dreamweaver, HTML, Alfresco, SharePoint, WordPress,
Crownpeak, Act-On, Ensur and Microsoft Office.
Experience
Jan 2012
to May 2019
Abbott Laboratories (formerly Alere)
Web Content Administrator
Collaborate with global business units on the creation, modification and maintenance of
content on the corporate website, microsites and landing pages for multiple countries. Work
with various stakeholders to drive the company’s web vision, meeting internal and external
customer needs. Optimize content for SEO marketing strategies. Responsible for the
administration and training of CMS and regulatory systems for users throughout the
organization. Administrator of document management systems and marketing focused
areas of company intranet. Tools and technologies are Adobe Experience Manager,
WordPress, Crownpeak, SharePoint, Act-On, Ensur and Microsoft Office.
Aug 2009
to Dec 2011
Contract Employment
Web Content Developer & Training Consultant
Most recent client was Boston Scientific where I was responsible for the support, design
and development of results-oriented training modules and business presentations for the
endoscopy sales force. Previous client was Philips Healthcare where I developed change
management training materials for internal stakeholders and created surveys to evaluate the
effectiveness of training delivery processes. Additionally developed websites and blogs
which included articles, product reviews and cost per action marketing. Tools and
technologies used were HTML, WordPress, Dreamweaver and Microsoft Office.
May 2007
to June 2009
Oracle Corporation
Senior Technical Writer & Training Specialist
Developed and maintained documentation for Lodestar and Load Analysis utility systems.
Worked closely with architects, developers, quality assurance and various subject matter
experts to evaluate documentation requirements and updates. In addition, created and
maintained training materials for the Enterprise Taxation Management system. Tools and
technologies used were Microsoft Office, FrameMaker and Perforce.
April 2005
to April 2007
Arizona Department of Economic Security
Web Content Developer
Maintained and created content for the DES Internet, Intranet, and Arizona 211 websites.
Developed online documents and provided quality assurance for content published on the
state’s website, in order to directly serve Arizona customers. Ensured that all content met
both statewide and ADA standards within the framework of web publishing best practices.
Worked closely with divisional managers and subject matter experts to publish time
sensitive content. Created weekly reports for managerial review regarding website updates.
Tools and technologies used were HTML, ASP, FrontPage and Ektron CMS.
Experience
(continued)
March 2004
to March 2005
American Express
Instructional Designer
Developed training curriculum which included web based and printed materials for internal
clients. Responsible for the design and project management of course deliverables. Related
to all levels of management and employees while managing multiple projects and deadlines.
Evaluated training needs and requirements for internal clients. Tools and technologies used
were HTML, Dreamweaver, Microsoft Project and Microsoft Office.
July 2001
to March 2004
Equiserve
Web Content Manager
Accountable for the design, development, production and maintenance of web content.
Integrated own written input with the work of other writers, designers, and outside
departments for a complete online presentation to site visitors. Formatted and edited the
content and layout of HTML or ASP pages according to specs. Ensured that a consistent
corporate appearance was communicated throughout the site. Tools and technologies used
were HTML, JavaScript, Visual Studio and Dreamweaver.
June 1998
to March 2001
SPL WorldGroup
Instructional Web Designer / Curriculum Developer
Initiated web based training for this company’s CIS software, by converting content into
HTML. Fully trained and supported co-workers on HTML applications. Responsible for the
research of technologies and software used in training webs for clients. Designed templates
for the Training department’s on-line materials. Composed content for web and paper based
training materials. Tools and technologies used were HTML, JavaScript, Dreamweaver and
Microsoft Office.
November 1996
to January 1998
Alpha Technologies Inc
Technical Writer / Intranet Webmaster
Created documentation for internal and client deliverables. Worked closely with consultants
and system engineers, in order to document projects at client sites. Created technical
document templates to be used by engineers in order to simplify the documentation
process. As Webmaster, responsible for the management of the company Intranet. Daily
responsibilities included publishing content, as well as trouble-shooting web related issues.
Tools and technologies used were HTML, JavaScript, Visual InterDev, FrontPage and
Microsoft Office.
July 1986
to April 1996
Education
May 1986
Life Insurance and Software Companies
Computer Graphics and Technical Support Responsibilities.
Fairleigh Dickinson University
Madison, N.J.
Bachelor of Arts, English Major
