ADAM, M.
M.Ed (Arts Education), Simon Fraser University, Canada
B.A(Counselling), Singapore University of Social Sciences
DipEd(Art), National Institute of Education Singapore
DipEd (SEN/Neurodiversity), Dyslexia Association of Singapore
-Burnaby, BC, V5C A09
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Skills
Summary
Motivated and results-driven professional with 15+
years of experience across diverse industries, including
administration, project management, education and
research. Skilled in organizing and managing tasks,
improving processes, and delivering excellent support in
diverse environments. Proven ability to adapt quickly to
new challenges, manage multiple projects
simultaneously, and collaborate effectively with diverse
teams. Adept at problem-solving, and ensuring efficient
operations. Committed to applying my strong work
ethic and versatile skill set to contribute to a dynamic
organization in a challenging and rewarding role.
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Strong written and verbal communication skills.
Bilingual and fluent in English and Bahasa.
Technically proficient in Microsoft Office, Google
Workspace, CRM and POS systems, Adobe
Creative Suite, Canva, Social Media apps.
Project management experience; efficient and
able to cope with multiple projects
Strong interpersonal skills with frequent
collaborative work.
People-centeredness, highly adaptable, team player
and good listener.
Strong problem-solving skills with experience as
team leader.
Experience-
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Administrative Assistant/Receptionist, Steele and Co. CPA, Vancouver BC
Oversee daily office operations and ensure efficient workflow in a Chartered Professional Accountants office.
Manage office supplies, equipment, and maintenance.
Primary point of contact for employees, clients and external partners. Answer inquiries and direct call when needed.
Assist in administrative tasks such as managing calendars, scheduling meetings, and coordinating appointments.
Prepare documents and reports with data provided by the accounting team.
Format various types of information for internal and external communication, such as memos, emails, presentations
and reports.
Generate invoices for clients and ensuring they are accurate and timely. Process cheques, credit card, and cash
payment through various accounts.
Manage the mail and printing rooms. Maintain office records and files.
Foster a positive and productive work environment.
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Research Assistant, Simon Fraser University (Faculty of Education), Burnaby BC
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Actively contribute to the innovative exploration of arts-based digital storytelling, bridging the gap between
research, creativity, and sustainable living.
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Collaborate internationally on the 'Re-Storying Community' project using arts-based digital storytelling for
community inquiry.
Serve as an artist in residence, creating videos that explore research/creation, cultural differences, and
sensory experiences in alignment with place-based pedagogy.
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Take the lead in empowering individuals, including children and adults, to become storytellers, artists, and
researchers through digital storytelling.
2016 – 2021
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Educational Administrator, Dyslexia Association of Singapore, Singapore
Provide pastoral care and literacy support to students with dyslexia.
Monitor and review student’s progress through formative and summative assessments, grade review, holistic
reviews and take follow-up action where necessary. Monitor both holistic and academic progress in milestones.
Coach students on study plans.
Coordinate student’s online registration, course selection and scheduling.
Champion accessibility and equity to support students in their journey. Enable students to take steps in selfimprovement and increase self-esteem.
Advise students on next steps of educational goals, provide coaching on coping mechanisms to navigate multiple
real-world environments. Provide access to support such as program applications, counselling support and financial
aid applications.
Create summary reports and audit documents to ensure effective work performance. Work closely with the
Ministry of Education to chart performance milestones.
Handle confidential documents and data with strict adherence to protocols.
Resolves complex and sensitive student issues and complaints, discuss irregular items with management as they
arise and offer solutions.
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Collaborates with student services to provide referrals for access to core support.
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Chaired key events such as ArtVenture – specialized educational services program with an art-focused curriculum.
Conceptualize, organize, and deliver the programs within ArtVenture.
2015 – 2016
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Lead and supervise a team of 60 art gallery ambassadors, ensuring quality performance.
Coordinate and schedule timetable for deployment of staff. Delegate duties accordingly.
Maintain onboarding processes and training of staff.
Work closely with Centre of Art Education to provide program support such as program advising, reviews and
evaluations.
Problem solves both pre-planned and ad-hoc complex situations that might arise.
Coordinate multiple events and programs to differing demographics visiting and/or using the galleries, e.g., Art
Bienalle, Art education school visits, vernissage.
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Art Educator/Visitor Experience Supervisor, National Art Gallery Singapore, Singapore
Teacher/Education Officer, Ministry of Education, Singapore
Engage in student consultation sessions in either on-to-one or group settings, via virtual meetings, emails, elearning platforms.
Provide academic advising to students in course selection, schedule changes, withdrawals and academic exceptions.
Monitor student’s academic progressions.
Create reports on student’s progress and conduct departmental evaluations.
Conduct sharing on teaching and learning best practices with other educators.
Create school excellence model summary reports. Ensure accuracy and completeness in administrative audits.
Accomplishments
Presenter, Teams Teaching Teams - Artful Ventures, Dyslexia Association of Singapore (DAS), 2019
Contributor, Facets DAS publication, Celebrating Our Talents at Artclusive@*SCAPE, DAS, 2019
Team Leader, Art as Therapy Workshop, DAS, 2018
Presenter, Teams Teaching Teams - Bringing out confidence in children, DAS, 2017