Adaku Onuigbo

Adaku Onuigbo Nigeria--https://www.linkedin.com/in/adakuonuigbo A virtual assistant, specializing in computer-driven processes, mailing, data management, and cash collection analysis. I have over 5 years of experience as a virtual assistant , where I handled various administrative and clerical tasks for the business unit of the organization. I am proficient in Microsoft Word, PowerPoint, and customer service,email management,travel scheduling, appointment setting,and I work with little or no supervision. I am goal-oriented, driven, smart, industrious, and highly organized, and I strive to exceed expectations and deliver excellence in everything I do. As a professional virtual assistant who helps businesses grow by contributing to their administrative services and customer services,i have excellent management and communication skills, ,social media management skills and also very proficient in using tools (such as CRM, canva, calendly )that helps in the ease and successful running of the business.i enjoy working with growing businesses.i am very open to learning new things and appreciate a positive working environment. Work Experience Virtual Assistant/Appointment setter • Freedom Solar February 2024 - April 2024 | New Jersey,USA Managed sales team calendars, scheduling appointments, and ensuring efficient communication with potential customers. Provided administrative support, handling tasks such as data entry, email and phone communication, and report generation. Cold called and qualified leads to identify potential solar energy customers. Educated potential customers on the benefits of solar energy and scheduled appointments with the sales team. Maintained and updated a customer relationship management (CRM) system with accurate lead information using the Go-high level. Led and mentored a team of appointment setters, providing coaching, training, and performance feedback. Developed and implemented strategies to improve team efficiency and achieve appointment setting goals. Monitored team performance metrics and identified areas for improvement. Virtual Assistant • Rapid Medics Software Limited January 2017 - January 2024 | Lagos, Nigeria Provided comprehensive administrative support to the medical software team, including scheduling meetings, managing calendars, and handling email and phone communication. Conducted research and sourced equipment to automate workflows and enhance operational efficiency within the medical software environment. Managed the procurement process, communicating effectively with suppliers to obtain quotes, negotiate pricing, and finalize contracts. Successfully closed deals for equipment purchases, ensuring cost-effectiveness and alignment with company needs. Secured 30% cost savings on equipment purchases through effective negotiation. Reduced procurement lead time by 20% through improved communication with suppliers Brand Manager • Ace-ishopkiddies June 2013 - January 2023 | Lagos,Nigeria. Managed brand identity and communication, ensuring consistency across all marketing materials and presentations . Conducted market research to identify trends, analyze competitor strategies, and inform product development. Developed and managed children's clothing lines aligned with market trends and the brand's overall image. Oversaw product development and sourcing, maintaining quality and pricing standards. Built and maintained strong relationships with retailers and distributors through trade shows, sales presentations, and contract negotiations. Developed and implemented effective sales strategies to increase brand exposure and sales within the wholesale market. Increased brand awareness by 50% through targeted marketing campaigns. Secured partnerships with over 100 new key retailers. Personal Assistant • PHCN February 2012 - March 2013 | Benue, Nigeria Management of all computer driven processes in the business unit of the organization. Drafting, Reception and Prompt Response to all mailing Processes. Collation and Compilation of Departmental Returns. Filing, documentation and Data Management of all unit Operations. Cash Collection Analysis. Medical Laboratory Assistant • Total Care Hospital January 2010 - January 2011 | Lagos, Nigeria. Carryout all medical test -heamatological,microbiology,chemistry test Blood sample taking and analysis Microorganism culture Culture media preparation Microscopic test Microorganism antibiotic sensitivity test Education University of Lagos M.sc Pharmacology,Toxicology and Therapeutics • 2013 - 2014 Skills: Microsoft Office Novena University B.sc Biochemistry • 2008 - 2011 Skills Excel Communication Microsoft Office Canva powerpoint Google Drive Word PowerPoint Languages English — Professional French — Beginner