Adaku Obijuru

Dedicated and organized Administrative Assistant with over 13 years of experience, with a proven track record of efficiently managing office operations and providing comprehensive

Job Description

Scheduled Appontments amd Planned Courtesy Call Meetings on the Executive Secretary with External Stakeholders and Strategic Partners.

 Supported the Executive Secretary with planning and hosting meetings and ensures

that key decisions are communicated, implemented and reviewed to access impact.

 Planned and managed the itinerary and of the Executive Secretary.

 Responded to the Executive Secretary’s Correspondences.

 Monitored and coordinated key events to prioritize the Executive Secretary’s Calendar.

 Wrote letters, Goodwill Messages and Speeches for the Executive Secretary.

 Liaised with External bodies, agencies and partners in facilitating the implementation

and execution of projects.

 Prepared the Executive Secretary’s travel arrangements.

Experience as a Customer Support Representative

1.Respond promptly to Customer Inquiries via phone, email and live chat

2. Customer Service/relations/Inquiries

2. Acknowledge and resolve Customer complaints and issues in a professional and timely manner.

3. Updated and Reported Debit card/Master Card

4. Registration Accounts Opened.

Over 1 year Experience in sales and Marketing

Sales and Marketing/Upsell Customer through the recommendation of bank

products to meet their specific needs.

 Collaborated with marketing teams to implement as well as analyze sales and

marketing initiative to drive revenue.

 Booked, Rollover Pre-liquidation of Fixed Deposits Accounts.

 Printed Customers Bank Statement of Accounts

 Reviewed Customers Transaction and Balances

Skills

1. Excellent Verbal and Written Communication skills

2. Attention to detail and accuracy

3. Strong organizational and time-managemwnt skills.

4. Proficiency in Microsoft Office suite and CRM Software

5. Strong problem-solving and decision making abilities.